Search found 3068 matches

by Birdy
Fri Aug 16, 2019 8:37 am
Forum: News
Topic: Release of BirdieSync 3.2.2.3 (Thunderbird 60)
Replies: 0
Views: 29

Release of BirdieSync 3.2.2.3 (Thunderbird 60)

Version 3.2.2.3 Bug corrections - If a conflict happened while two synchronized folders were not created yet in other sources, server could exit while trying to resolve it - If a more recent version of Runtime Package was already installed on the PC, installation could fail with a 1638 error - If a...
by Birdy
Fri Jul 12, 2019 7:11 pm
Forum: BirdieSync 3.x Support
Topic: Can't connect to server over wifi
Replies: 2
Views: 239

Re: Can't connect to server over wifi

Hello willpom, If you succeed in connecting via USB, while your Android device is connected, could you please build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ? > My PC isn't LAN connected currently as major refurb of house, but ...
by Birdy
Tue Jul 09, 2019 7:16 pm
Forum: BirdieSync 3.x Support
Topic: Sync on more than 2 devices
Replies: 1
Views: 180

Re: Sync on more than 2 devices

Hello Joker, The first thing to do is to backup your calendar, or Thunderbird profile as described in this FAQ topic . Then ensure that the preview of operations before synchronization is enabled: use menu File/Preview options (the option must be checked in blue), or the "Preview operations" icon on...
by Birdy
Fri Jun 14, 2019 2:07 pm
Forum: BirdieSync 3.x Support
Topic: I deleted my contact....
Replies: 1
Views: 373

Re: I deleted my contact....

Hello, I'm really sorry but BirdieSync doesn't keep a copy of contacts in case these contacts were removed on a source and then synchronized. That's why it is highly recommended to do a backup of Thunderbird or of the Android device before synchronizing for the first time. But note that by default, ...
by Birdy
Fri Apr 05, 2019 1:29 pm
Forum: BirdieSync 3.x Support
Topic: Recurrent events with some occurences deleted on phone - synchro problem
Replies: 3
Views: 886

Re: Recurrent events with some occurences deleted on phone - synchro problem

I made some tests with the native Calendar app but could not reproduce the problem (the event had to be created first with Thunderbird and then synchronized to be able to delete individual occurrences). Then I made some tests with aCalendar app and could reproduce the problem. It seems that this app...
by Birdy
Tue Apr 02, 2019 5:15 pm
Forum: BirdieSync 3.x Support
Topic: Recurrent events with some occurences deleted on phone - synchro problem
Replies: 3
Views: 886

Re: Recurrent events with some occurences deleted on phone - synchro problem

Hello ericch, I made some tests deleting daily events (with time and all day events) but could not reproduce this specific problem. Can you confirm that the occurrences were deleted on the Android device before the creation of these events in Thunderbird ? When you say you deleted some occurrences, ...
by Birdy
Wed Feb 20, 2019 5:45 pm
Forum: BirdieSync 3.x Support
Topic: Is Skype borking my sync?
Replies: 3
Views: 990

Re: Is Skype borking my sync?

At some point somehow another instance of BS address book had been created on the phone. I would like to know how? was it an update? When you say "address book", do you mean a new contact group ? What was the name of this address book ? This new one appropriated the home icon and would not sync. Wh...
by Birdy
Fri Feb 15, 2019 5:36 pm
Forum: BirdieSync 3.x Support
Topic: changes with single items of recurring events not synchronised
Replies: 4
Views: 1296

Re: changes with single items of recurring events not synchronised

A new version 3.0.0.15 of Android app has been released which should fix the problem.
by Birdy
Thu Feb 14, 2019 4:59 pm
Forum: BirdieSync 3.x Support
Topic: changes with single items of recurring events not synchronised
Replies: 4
Views: 1296

Re: changes with single items of recurring events not synchronised

I could reproduce a similar problem which should have happened since last update of the app. A fix is being implemented and tested.
by Birdy
Thu Feb 14, 2019 4:55 pm
Forum: BirdieSync 3.x Support
Topic: Is Skype borking my sync?
Replies: 3
Views: 990

Re: Is Skype borking my sync?

Hello osh000, On Android, contacts are stored in different accounts. Usually a different app manages each account. For instance, you may have a Phone account, a Google account, a Skype account, a BirdieSync account, etc. When you look at a contact, you'll see a unique contact. But actually this cont...
by Birdy
Thu Feb 14, 2019 4:36 pm
Forum: BirdieSync 3.x Support
Topic: new conact not syncing
Replies: 4
Views: 1172

Re: new conact not syncing

"vnd.sec.contact.phone" is the default local account that Samsung devices use to store contacts. It is usually recommended to use this account because the Contact app is perfectly suited to manage this account (for instance postal address may be split into street, zip code, town, etc.). That's why I...
by Birdy
Tue Feb 12, 2019 5:46 pm
Forum: BirdieSync 3.x Support
Topic: changes with single items of recurring events not synchronised
Replies: 4
Views: 1296

Re: changes with single items of recurring events not synchronised

Hello wolfgang,

I'm doing tests and see if I can reproduce the problem.
by Birdy
Tue Feb 12, 2019 2:49 pm
Forum: BirdieSync 3.x Support
Topic: new conact not syncing
Replies: 4
Views: 1172

Re: new conact not syncing

Hello Alex, If the contact is not synchronized, it may be that its address book is not selected to be synchronized. If you reconnect the Android device, do you still have the same problem ? Does this contact belong to a group on Android ? Or no group ? Did you select to be synchronized the address b...
by Birdy
Tue Feb 12, 2019 2:38 pm
Forum: BirdieSync 3.x Support
Topic: Birdiesync says "Successfully completed" but Galaxy S5 events not synced
Replies: 2
Views: 805

Re: Birdiesync says "Successfully completed" but Galaxy S5 events not synced

Hello renl60, Thank you for the update. Usually if events are not synchronized, it's because they are located in a calendar which is not selected to be synchronized. So the first thing to check is in which calendar events are created and located. Looking at the details of the event on Android should...
by Birdy
Tue Feb 12, 2019 2:25 pm
Forum: BirdieSync 2.x Support
Topic: After Sync "My event" appears in Android S9 calendar with multiple dates
Replies: 4
Views: 1760

Re: After Sync "My event" appears in Android S9 calendar with multiple dates

I wonder if these "My event" events on Android could not match empty events in Thunderbird. Could you check if you don't have empty events in Thunderbird calendars ? If these events are present in Thunderbird, since you synchronize in "Read only" mode, BirdieSync could recreate these events if you d...