BirdieSync

A new version 3.0.0.15 of Android app has been released which should fix the problem.

I could reproduce a similar problem which should have happened since last update of the app. A fix is being implemented and tested.

Hello osh000, On Android, contacts are stored in different accounts. Usually a different app manages each account. For instance, you may have a Phone account, a Google account, a Skype account, a BirdieSync account, etc. When you look at a contact, you'll see a unique contact. But actually this cont...

"vnd.sec.contact.phone" is the default local account that Samsung devices use to store contacts. It is usually recommended to use this account because the Contact app is perfectly suited to manage this account (for instance postal address may be split into street, zip code, town, etc.). That's why I...

Hello wolfgang,

I'm doing tests and see if I can reproduce the problem.

Hello Alex, If the contact is not synchronized, it may be that its address book is not selected to be synchronized. If you reconnect the Android device, do you still have the same problem ? Does this contact belong to a group on Android ? Or no group ? Did you select to be synchronized the address b...

Hello renl60, Thank you for the update. Usually if events are not synchronized, it's because they are located in a calendar which is not selected to be synchronized. So the first thing to check is in which calendar events are created and located. Looking at the details of the event on Android should...

I wonder if these "My event" events on Android could not match empty events in Thunderbird. Could you check if you don't have empty events in Thunderbird calendars ? If these events are present in Thunderbird, since you synchronize in "Read only" mode, BirdieSync could recreate these events if you d...

Hello Warwick,

While your mobile device is connected to BirdieSync server, could you please build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ?
Thanks.

Helle Art S, Do you mean that after synchronization, you have empty events created on your Android device ? Would you have recently added an event in your Thunderbird calendar coming from a mail invitation ? Would it be a single occurrence from a recurring event ? (like an invitation to a single dat...

Version 3.2.2.2 Bug corrections - Combining iPhone and other source contacts differing in additional spaces at start or end of phone numbers could lead to duplicates - Creating a new user during synchronization could lead BirdieSync to exit - Editing another user than those of the sources being syn...

Hello Jan, Here is a way to transfer your Thunderbird profile and BirdieSync configuration from your old PC to your new PC: Backup: Before any operation, I suggest you to backup your data as mentioned in this FAQ topic: http://www.birdiesync.com/how-can-i-backup-my-data BirdieSync configuration: Fir...

Version 3.2.2.1 Bug corrections - On some platforms, synchronization could fail with an unexpected error - Double clicking on a source in Configuration view could make BirdieSync server exit Version 3.2.2.0 Caution: If using a mobile device running Android 8.0 or later with BirdieSync app 3.0.0.14 ...

Version 3.2.2.0 Caution: If using a mobile device running Android 8.0 or later with BirdieSync app 3.0.0.14 or later, it is recommended to update to this version for a better user experience Changes Caution: Like Thunderbird 60, BirdieSync no longer supports Windows XP and Vista - If a too old or t...

Hello mrsocks, When you say "updated", do you mean that you installed a new version of BirdieSync ? If yes, was it on your mobile device or on the PC ? On which device did you contacts disappeared ? If you have an Android device, did you uninstall BirdieSync app before reinstalling it ? If yes, did ...