Search found 3118 matches
- Mon Nov 27, 2006 3:12 pm
- Forum: BirdieSync 1.x Support
- Topic: attention required
- Replies: 13
- Views: 34741
- Fri Nov 24, 2006 4:38 pm
- Forum: BirdieSync 1.x Support
- Topic: problem if close Thunderbird or SunBird
- Replies: 1
- Views: 11783
Hello, If you close Thunderbird or Sunbird while a synchronization occurs, it will lead to an "attention required" message. The only way to restart the synchronization properly is to disconnect and reconnect your mobile. If you don't want to have Thunderbird or Sunbird regularly launched by BirdieSy...
- Fri Nov 24, 2006 4:26 pm
- Forum: BirdieSync 1.x Support
- Topic: Logs to be sent to support in case of problems
- Replies: 0
- Views: 33720
Logs to be sent to support in case of problems
In order to investigate your problem, some logs are needed to analyze it. Here is the procedure to follow: Please, close Thunderbird and Sunbird, then disconnect and reconnect your mobile. Right after the problem, without restarting any process (Thunderbird for instance) and without disconnecting yo...
- Fri Nov 24, 2006 1:38 pm
- Forum: BirdieSync 1.x Support
- Topic: attention required
- Replies: 13
- Views: 34741
Did you try to delete the ActiveSync partnership and recreate it ? Could you send me the following log files (support@birdiesync.com) ? Right after the problem, without restarting any process (Thunderbird for instance) and without disconnecting your mobile to avoid the overwriting of the logs, pleas...
- Fri Nov 24, 2006 12:55 pm
- Forum: BirdieSync 1.x Support
- Topic: attention required
- Replies: 13
- Views: 34741
The error returned here indicates a potential connection problem with the mobile... Did you try to soft reset your device and then reconnect it ? You could also try to restart ActiveSync with this little software: http://micrologics.co.uk/library/ast/ Did you try to disable your firewall if you have...
- Thu Nov 23, 2006 4:43 pm
- Forum: BirdieSync 1.x Support
- Topic: Precondition 412
- Replies: 6
- Views: 18996
It could be nice to isolate the problems. Do you succeed in synchronizing some events for instance or are they all unresolved ? If you have only one event in your remote calendar, do you succeed in synchronizing it ? I will need some logs to investigate your problem and check if can find some errors...
- Thu Nov 23, 2006 3:19 pm
- Forum: BirdieSync 1.x Support
- Topic: Precondition 412
- Replies: 6
- Views: 18996
Hello, You are the first one to report this kind of error. Other users use the synchronization with remote calendars and it seems to work fine. But it doesn't mean that we don't have a problem with yours... My first question is, without BirdieSync (I mean without connecting your mobile), do you have...
- Wed Nov 22, 2006 8:41 pm
- Forum: BirdieSync 1.x Support
- Topic: birdiesync 1.3.0.2 and Ligtning 0.3
- Replies: 9
- Views: 30847
- Wed Nov 22, 2006 7:29 pm
- Forum: BirdieSync 1.x Support
- Topic: birdiesync 1.3.0.2 and Ligtning 0.3
- Replies: 9
- Views: 30847
If you want, you can send me your version of DesktopProvider.dll to support@birdiesync.com. I will patch it to solve your proplem.
- Wed Nov 22, 2006 7:12 pm
- Forum: BirdieSync 1.x Support
- Topic: birdiesync 1.3.0.2 and Ligtning 0.3
- Replies: 9
- Views: 30847
Hello, Thank you for the link. Actually, another user had a similar problem. It was caused by the fact that Thunderbird process name was "THUNDE~1.EXE" instead of "thunderbird.exe". BirdieSync was not detecting properly that Thunderbird was already launched and tried to launch another instance causi...
- Sun Nov 19, 2006 8:57 pm
- Forum: BirdieSync 1.x Support
- Topic: sync problem
- Replies: 2
- Views: 14518
Usually, when there are no checkboxes in ActiveSync options menu, it means that the mobile is not unlocked... But there can be other reasons (cf FAQ in help file). You said that your mobile is unlocked but for instance with SPV orange mobile, they are not fully unlocked by the official procedure... ...
- Sat Nov 18, 2006 4:23 pm
- Forum: BirdieSync 1.x Support
- Topic: Recurring Task slows sync?
- Replies: 1
- Views: 11413
Thank you for your post ! Regarding the long first synchronization, I don't know if that could be normal and could be easily sped up by pressing the "Sync" button on the device (as described in the help FAQ or in this thread ) or if it was related to another problem like the one you described. If yo...
- Fri Nov 17, 2006 5:06 pm
- Forum: BirdieSync 1.x Support
- Topic: Cannot add calender event in lightning 0.3
- Replies: 2
- Views: 14040
- Wed Nov 15, 2006 9:19 am
- Forum: BirdieSync 1.x Support
- Topic: Problem syncing with Treo 700wx
- Replies: 1
- Views: 11696
Hello, Under Windows Mobile 5.0, if you've just selected an item (cards, events, ...) in ActiveSync options window in order to synchronize them or stop their synchronization, the first synchronization can take a very long time (sometimes several minutes). Well, that's a "normal" behavior. It seems t...