Search found 3118 matches

by Birdy
Thu Feb 14, 2019 4:36 pm
Forum: BirdieSync 3.x Support
Topic: new conact not syncing
Replies: 4
Views: 31715

Re: new conact not syncing

"vnd.sec.contact.phone" is the default local account that Samsung devices use to store contacts. It is usually recommended to use this account because the Contact app is perfectly suited to manage this account (for instance postal address may be split into street, zip code, town, etc.). That's why I...
by Birdy
Tue Feb 12, 2019 5:46 pm
Forum: BirdieSync 3.x Support
Topic: changes with single items of recurring events not synchronised
Replies: 4
Views: 35806

Re: changes with single items of recurring events not synchronised

Hello wolfgang,

I'm doing tests and see if I can reproduce the problem.
by Birdy
Tue Feb 12, 2019 2:49 pm
Forum: BirdieSync 3.x Support
Topic: new conact not syncing
Replies: 4
Views: 31715

Re: new conact not syncing

Hello Alex, If the contact is not synchronized, it may be that its address book is not selected to be synchronized. If you reconnect the Android device, do you still have the same problem ? Does this contact belong to a group on Android ? Or no group ? Did you select to be synchronized the address b...
by Birdy
Tue Feb 12, 2019 2:38 pm
Forum: BirdieSync 3.x Support
Topic: Birdiesync says "Successfully completed" but Galaxy S5 events not synced
Replies: 2
Views: 24849

Re: Birdiesync says "Successfully completed" but Galaxy S5 events not synced

Hello renl60, Thank you for the update. Usually if events are not synchronized, it's because they are located in a calendar which is not selected to be synchronized. So the first thing to check is in which calendar events are created and located. Looking at the details of the event on Android should...
by Birdy
Tue Feb 12, 2019 2:25 pm
Forum: BirdieSync 2.x Support
Topic: After Sync "My event" appears in Android S9 calendar with multiple dates
Replies: 4
Views: 43117

Re: After Sync "My event" appears in Android S9 calendar with multiple dates

I wonder if these "My event" events on Android could not match empty events in Thunderbird. Could you check if you don't have empty events in Thunderbird calendars ? If these events are present in Thunderbird, since you synchronize in "Read only" mode, BirdieSync could recreate these events if you d...
by Birdy
Mon Feb 04, 2019 7:41 am
Forum: BirdieSync 3.x Support
Topic: Unexpected Error on sync
Replies: 2
Views: 25087

Re: Unexpected Error on sync

Hello Warwick,

While your mobile device is connected to BirdieSync server, could you please build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ?
Thanks.
by Birdy
Mon Feb 04, 2019 7:38 am
Forum: BirdieSync 2.x Support
Topic: After Sync "My event" appears in Android S9 calendar with multiple dates
Replies: 4
Views: 43117

Re: After Sync "My event" appears in Android S9 calendar with multiple dates

Helle Art S, Do you mean that after synchronization, you have empty events created on your Android device ? Would you have recently added an event in your Thunderbird calendar coming from a mail invitation ? Would it be a single occurrence from a recurring event ? (like an invitation to a single dat...
by Birdy
Thu Jan 17, 2019 5:37 pm
Forum: News
Topic: Release of BirdieSync 3.2.2.2 (Thunderbird 60)
Replies: 0
Views: 55718

Release of BirdieSync 3.2.2.2 (Thunderbird 60)

Version 3.2.2.2 Bug corrections - Combining iPhone and other source contacts differing in additional spaces at start or end of phone numbers could lead to duplicates - Creating a new user during synchronization could lead BirdieSync to exit - Editing another user than those of the sources being syn...
by Birdy
Mon Jan 14, 2019 5:34 pm
Forum: BirdieSync 3.x Support
Topic: How to transfer configuration to new machine?
Replies: 1
Views: 23306

Re: How to transfer configuration to new machine?

Hello Jan, Here is a way to transfer your Thunderbird profile and BirdieSync configuration from your old PC to your new PC: Backup: Before any operation, I suggest you to backup your data as mentioned in this FAQ topic: http://www.birdiesync.com/how-can-i-backup-my-data BirdieSync configuration: Fir...
by Birdy
Fri Jan 11, 2019 5:43 pm
Forum: News
Topic: Release of BirdieSync 3.2.2.1 (Thunderbird 60)
Replies: 0
Views: 53560

Release of BirdieSync 3.2.2.1 (Thunderbird 60)

Version 3.2.2.1 Bug corrections - On some platforms, synchronization could fail with an unexpected error - Double clicking on a source in Configuration view could make BirdieSync server exit Version 3.2.2.0 Caution: If using a mobile device running Android 8.0 or later with BirdieSync app 3.0.0.14 ...
by Birdy
Tue Jan 08, 2019 10:02 pm
Forum: News
Topic: Release of BirdieSync 3.2.2.0 (Thunderbird 60)
Replies: 0
Views: 54639

Release of BirdieSync 3.2.2.0 (Thunderbird 60)

Version 3.2.2.0 Caution: If using a mobile device running Android 8.0 or later with BirdieSync app 3.0.0.14 or later, it is recommended to update to this version for a better user experience Changes Caution: Like Thunderbird 60, BirdieSync no longer supports Windows XP and Vista - If a too old or t...
by Birdy
Wed Jan 02, 2019 10:56 am
Forum: BirdieSync 3.x Support
Topic: BirdieSync updated and now all contacts are gone.
Replies: 1
Views: 28287

Re: BirdieSync updated and now all contacts are gone.

Hello mrsocks, When you say "updated", do you mean that you installed a new version of BirdieSync ? If yes, was it on your mobile device or on the PC ? On which device did you contacts disappeared ? If you have an Android device, did you uninstall BirdieSync app before reinstalling it ? If yes, did ...
by Birdy
Mon Nov 12, 2018 5:32 pm
Forum: BirdieSync 3.x Support
Topic: Clone settings for new phone?
Replies: 2
Views: 25482

Re: Clone settings for new phone?

Hello John, The problem is that each Android phone may need a different configuration because of different Manufacturer accounts, or Android versions. But since version 3.2.0.0 you may try to use BirdieSync assistant (BirdieSync menu "Assistant / Configure synchronization"). It should look at the cu...
by Birdy
Mon Oct 22, 2018 4:45 pm
Forum: BirdieSync 3.x Support
Topic: Thunderbird extension not initializing
Replies: 6
Views: 38339

Re: Thunderbird extension not initializing

I tested again the uninstallation but BirdieSync with option "Keep BirdieSync user data" ticked and configuration was properly kept untouched. Note that uninstalling BirdieSync app on the Android device is usually not recommended since it would remove all BirdieSync data including BirdieSync local a...
by Birdy
Mon Oct 22, 2018 3:58 pm
Forum: BirdieSync 3.x Support
Topic: Thunderbird extension not initializing
Replies: 6
Views: 38339

Re: Thunderbird extension not initializing

Hello brentl99, There might be a problem with Thunderbird add-on cache which doesn't properly load BirdieSync add-on. If you go in Thunderbird menu "Tools/Options" / "Advanced" panel / "Network & Disk space" tab / "Disk space", press "Clear now" button and then restart Thunderbird, does it help ? If...