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No Sync possible

Posted: Sat Jun 27, 2009 12:11 am
by DarkHunter
Hi,

I want to tryout BirdieSync, but evertime I connect my Touch Pro 2 to ActiveSync I get following messages:

"An error happened synchronizing this mobile. Please disconnect an reconnect this mobile."

and:

"An error occured while starting BirdieSync. To avoid later synchronisation erros, please restart your mobile."


I hope you can help me to solve this prolem.

Thanks in advance,
DarkHunter

Re: No Sync possible

Posted: Tue Jun 30, 2009 10:10 am
by Birdy
Hello DarkHunter,

After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization, could you send your logs with "Tools/BirdieSync/Archive logs..." to support(at)birdiesync.com ?
Thanks.