installation problem "DesktopProvider.dll"

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
Birdy
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Post by Birdy » Wed Aug 08, 2007 3:13 pm

The problem was fixed in 1.5.7.2.
Birdy

rfn
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Joined: Tue May 16, 2006 4:10 am
Location: Bourges, France

Post by rfn » Wed Aug 08, 2007 4:17 pm

I confirm: no more trouble.
Thank you very much Birdie: you do it so quickly !

ricercare
Posts: 2
Joined: Tue Mar 11, 2008 8:35 pm

Re: installation problem "DesktopProvider.dll"

Post by ricercare » Tue Mar 11, 2008 8:42 pm

Hello,

I'm getting the 'error while registering desktopprovider.dll - please check you have admin rights etc.' message when trying to install BirdieSync 1.6.8.0 on XP with TB 2, Lightning 0.7, ActiveSync 3.8 and full admin rights.

Any ideas?

Regards.

Birdy
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Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
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Re: installation problem "DesktopProvider.dll"

Post by Birdy » Tue Mar 11, 2008 10:29 pm

Hello,

Right after the installation error, could you send me DesktopProvider.log and Install.log located in:
C:\Documents and Settings\<users name>\Application Data\BirdieSync\Log\
(Application Data is a hidden folder: in explorer window, you must check the option "Show hidden files and folders")
Thanks.
Birdy

ricercare
Posts: 2
Joined: Tue Mar 11, 2008 8:35 pm

Re: installation problem "DesktopProvider.dll"

Post by ricercare » Wed Mar 12, 2008 8:13 am

Have checked the directory you mentioned but 'install.log' does not contain anything (0KB) and 'DesktopProvider.log' does not appear to exist...

Birdy
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Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: installation problem "DesktopProvider.dll"

Post by Birdy » Fri Mar 14, 2008 11:42 pm

I sent you a mail with a new test version and additional instructions.
Thanks.
Birdy

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