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Posted: Wed Aug 08, 2007 3:13 pm
by Birdy
The problem was fixed in 1.5.7.2.

Posted: Wed Aug 08, 2007 4:17 pm
by rfn
I confirm: no more trouble.
Thank you very much Birdie: you do it so quickly !

Re: installation problem "DesktopProvider.dll"

Posted: Tue Mar 11, 2008 8:42 pm
by ricercare
Hello,

I'm getting the 'error while registering desktopprovider.dll - please check you have admin rights etc.' message when trying to install BirdieSync 1.6.8.0 on XP with TB 2, Lightning 0.7, ActiveSync 3.8 and full admin rights.

Any ideas?

Regards.

Re: installation problem "DesktopProvider.dll"

Posted: Tue Mar 11, 2008 10:29 pm
by Birdy
Hello,

Right after the installation error, could you send me DesktopProvider.log and Install.log located in:
C:\Documents and Settings\<users name>\Application Data\BirdieSync\Log\
(Application Data is a hidden folder: in explorer window, you must check the option "Show hidden files and folders")
Thanks.

Re: installation problem "DesktopProvider.dll"

Posted: Wed Mar 12, 2008 8:13 am
by ricercare
Have checked the directory you mentioned but 'install.log' does not contain anything (0KB) and 'DesktopProvider.log' does not appear to exist...

Re: installation problem "DesktopProvider.dll"

Posted: Fri Mar 14, 2008 11:42 pm
by Birdy
I sent you a mail with a new test version and additional instructions.
Thanks.