Error while installation

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
Post Reply
Joska59
Posts: 7
Joined: Wed Jan 16, 2008 3:12 pm

Error while installation

Post by Joska59 » Sat Dec 12, 2009 1:37 pm

After nearly 60% off the installation-procedure, an error occured;

An Error occurred while cleaning extension cache


After that, BS is running, but no device is found, noth pathes in Thunderbird are available......


Surchin here, using google too, has brought no hint, I'd understood...

Joska

Birdy
Site Admin
Posts: 3022
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: Error while installation

Post by Birdy » Sat Dec 12, 2009 2:53 pm

Hello Joska,

After you get the error, could you send to support(at)birdiesync.com the log "Install.log" located in:
XP: C:\Documents and Settings\<users name>\Application Data\BirdieSync\Log\
Vista/7: C:\Users\<user name>\AppData\Roaming\BirdieSync\Log
(Application Data is a hidden folder: in explorer window, you must check the option "Show hidden files and folders")

Could you tell me which version of BirdieSync you try to install ?
Birdy

Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests