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Problem with Registration Key

Posted: Wed Dec 13, 2006 11:37 pm
by vkulhavy
I have successfully installed BirdieSync with Active Sync and used it without problems during the evaluation period.

Then i got the registration key but the registration key has not been accepted by the application.

I have no idea, where to search.

Logfiles:

UTC 14/12/2006 00:27:00::0682 BirdieSync: version 1.3.0.2
UTC 14/12/2006 00:27:00::0698 Operating system: id 2, version 5.1, SP 2.0
UTC 14/12/2006 00:27:00::0729 Thunderbird: version 1.5.0.8
UTC 14/12/2006 00:27:00::0776 Lightning extension: not installed

UTC 13/12/2006 20:44:58::0370 BirdieSync: version 1.3.0.2
UTC 13/12/2006 20:44:58::0526 Operating system: id 2, version 5.1, SP 2.0
UTC 13/12/2006 20:45:08::0714 WARNING: Impossible to get process handle: csrss.exe (GetLastError = 5)
UTC 13/12/2006 20:45:08::0760 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:08::0792 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:08::0839 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:08::0870 WARNING: Impossible to get process handle: scardsvr.exe (GetLastError = 5)
UTC 13/12/2006 20:45:08::0917 WARNING: Impossible to get process handle: wdfmgr.exe (GetLastError = 5)
UTC 13/12/2006 20:45:08::0948 WARNING: Impossible to get process handle: alg.exe (GetLastError = 5)
UTC 13/12/2006 20:45:08::0995 WARNING: Impossible to get process handle: wmiprvse.exe (GetLastError = 5)
UTC 13/12/2006 20:45:20::0182 WARNING: Impossible to get process handle: csrss.exe (GetLastError = 5)
UTC 13/12/2006 20:45:20::0432 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:20::0698 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:20::0948 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:21::0010 WARNING: Impossible to get process handle: scardsvr.exe (GetLastError = 5)
UTC 13/12/2006 20:45:21::0135 WARNING: Impossible to get process handle: wdfmgr.exe (GetLastError = 5)
UTC 13/12/2006 20:45:21::0198 WARNING: Impossible to get process handle: alg.exe (GetLastError = 5)
UTC 13/12/2006 20:45:21::0292 WARNING: Impossible to get process handle: wmiprvse.exe (GetLastError = 5)
UTC 13/12/2006 20:45:21::0417 ERROR: Could not connect to application in object handler enumeration (GetLastError = 0)
UTC 13/12/2006 20:45:21::0589 ERROR: Error while retrieving all items (GetLastError = 0)
UTC 13/12/2006 20:45:22::0057 WARNING: Impossible to get process handle: csrss.exe (GetLastError = 5)
UTC 13/12/2006 20:45:22::0448 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:22::0604 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:22::0760 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:22::0870 WARNING: Impossible to get process handle: scardsvr.exe (GetLastError = 5)
UTC 13/12/2006 20:45:23::0057 WARNING: Impossible to get process handle: wdfmgr.exe (GetLastError = 5)
UTC 13/12/2006 20:45:23::0260 WARNING: Impossible to get process handle: alg.exe (GetLastError = 5)
UTC 13/12/2006 20:45:23::0432 WARNING: Impossible to get process handle: wmiprvse.exe (GetLastError = 5)
UTC 13/12/2006 20:45:26::0776 WARNING: Impossible to get process handle: csrss.exe (GetLastError = 5)
UTC 13/12/2006 20:45:27::0276 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:27::0651 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:27::0901 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:28::0339 WARNING: Impossible to get process handle: scardsvr.exe (GetLastError = 5)
UTC 13/12/2006 20:45:28::0714 WARNING: Impossible to get process handle: wdfmgr.exe (GetLastError = 5)
UTC 13/12/2006 20:45:28::0964 WARNING: Impossible to get process handle: alg.exe (GetLastError = 5)
UTC 13/12/2006 20:45:29::0432 WARNING: Impossible to get process handle: wmiprvse.exe (GetLastError = 5)
UTC 13/12/2006 20:45:38::0464 ERROR: Could not connect to application in object handler enumeration (GetLastError = 0)
UTC 13/12/2006 20:45:38::0979 ERROR: Error while retrieving all items (GetLastError = 0)
UTC 13/12/2006 20:45:39::0776 WARNING: Impossible to get process handle: csrss.exe (GetLastError = 5)
UTC 13/12/2006 20:45:39::0901 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:40::0417 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:40::0573 WARNING: Impossible to get process handle: svchost.exe (GetLastError = 5)
UTC 13/12/2006 20:45:40::0604 WARNING: Impossible to get process handle: scardsvr.exe (GetLastError = 5)
UTC 13/12/2006 20:45:40::0635 WARNING: Impossible to get process handle: wdfmgr.exe (GetLastError = 5)
UTC 13/12/2006 20:45:40::0651 WARNING: Impossible to get process handle: alg.exe (GetLastError = 5)
UTC 13/12/2006 20:45:40::0698 WARNING: Impossible to get process handle: wmiprvse.exe (GetLastError = 5)
UTC 13/12/2006 20:45:40::0760 ERROR: Could not connect to application in object handler enumeration (GetLastError = 0)
UTC 13/12/2006 20:45:40::0854 ERROR: Error while retrieving all items (GetLastError = 0)

UTC 13/12/2006 20:45:26::0682 BirdieSync: version 1.3.0.2
UTC 13/12/2006 20:45:26::0698 Operating system: id 2, version 5.1, SP 2.0
UTC 13/12/2006 20:45:26::0714 Sunbird: version 0.3

Posted: Thu Dec 14, 2006 12:35 am
by Birdy
I have sent you two mails to address your problem but maybe you didn't receive them because of anti-spam mechanisms. I will send it again from another mail account.
I also left you a PM.

Posted: Thu Dec 21, 2006 4:50 pm
by berliraj
I got the same problem, what is the solution to this?

Thanks,

R.

Posted: Thu Dec 21, 2006 4:59 pm
by Birdy
I will send you an email.
If other users have problem with their registration key, please, contact directly support by mail.
Thanks.