Problem with Mail Synch

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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Heavenwalker
Posts: 11
Joined: Wed Nov 15, 2006 7:39 am

Problem with Mail Synch

Post by Heavenwalker » Fri Jan 05, 2007 2:43 pm

I´ve a curious problem with Bridie.

When I start the Synchronisation Birdie will cancel the Synchprocess all time.
When I only synch Tasks Cards and Events everything is OK, but when I add the Mail synch then it will cancel without any error, it disconnects my acer n30 and i must reconnect it.

then I tried to synch only the Mails, but there is the same Problem.

My Pocket has Windows Mobile 2003 SE, Active Synch 4.2, Win XP SP2
do you need any other infos?

Birdy
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Post by Birdy » Fri Jan 05, 2007 4:14 pm

Hello,

Is it the first time you synchronize with mails ? Were you successful before ?

Could you tell me at which moment the device disconnect ? Is it during the synchronization of a mail or is when looking for modifications ?

For a first step, I would need the DeviceProvider.log located on the device in \Program Files\BirdieSync right after the error. If you cannot access to it because your device is disconnected, make a copy manually with the device file explorer to avoid the log file being overwritten the next time you connect the device after unselecting the mail in the ActiveSync option window.
Could you send it to support mail address ?

Thanks.
Birdy

Heavenwalker
Posts: 11
Joined: Wed Nov 15, 2006 7:39 am

Post by Heavenwalker » Fri Jan 05, 2007 5:00 pm

no i never have had a succesfull synch.

the abort is duiring he´s checking for differents.

I think the log is so small that I can post it here...

:cry:

Code: Select all


UTC 05/01/2007 17:58:30::0000 BirdieSync: version 1.4.0.1
UTC 05/01/2007 17:58:30::0000 Operating system: PocketPC, version 4.21

I´ll hope that will help you...

Birdy
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Post by Birdy » Fri Jan 05, 2007 5:17 pm

Yes the log is not very relevant :) Did you copy it right after the problem without reconnecting your mobile ? (just to be sure)

If you select no folders to synchronize in BirdieSync options but you keep mail synchronization activated, do you still have the problem ?
Last edited by Birdy on Sat Jan 06, 2007 12:14 am, edited 1 time in total.
Birdy

Heavenwalker
Posts: 11
Joined: Wed Nov 15, 2006 7:39 am

Post by Heavenwalker » Fri Jan 05, 2007 7:20 pm

oh sorry, my fault.

here´s the right log

Code: Select all


UTC 05/01/2007 20:06:12::0000 BirdieSync: version 1.4.0.1
UTC 05/01/2007 20:06:12::0000 Operating system: PocketPC, version 4.21
UTC 05/01/2007 20:06:15::0000 ERROR: Impossible to open database = fldr197F (GetLastError = 2)
UTC 05/01/2007 20:06:15::0000 ERROR: Cannot get message folder id even after dummy message creation (GetLastError = 2)
UTC 05/01/2007 20:06:15::0000 ERROR: Could not convert folder entry id to folder id (GetLastError = 2)
UTC 05/01/2007 20:06:15::0000 ERROR: Error while setting synchronized folders (result = 0x0) (GetLastError = 2)
UTC 05/01/2007 20:06:15::0000 ERROR: Could not get object items (GetLastError = 2)
UTC 05/01/2007 20:06:15::0000 ERROR: An error occured in object finding => stop synchronization (GetLastError = 2)

I have test to synch only the Outgoing Box, but I´ve the same Error.

Some Idea?

Birdy
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Post by Birdy » Fri Jan 05, 2007 7:36 pm

Thanks. That log is better. :wink: I will send you a modified version of BirdieSync by mail in order to identify the problem more precisely.
Last edited by Birdy on Sat Jan 06, 2007 12:14 am, edited 1 time in total.
Birdy

Heavenwalker
Posts: 11
Joined: Wed Nov 15, 2006 7:39 am

Post by Heavenwalker » Fri Jan 05, 2007 7:53 pm

thanks a lot.

What do you mean how long it will take?

Birdy
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Post by Birdy » Fri Jan 05, 2007 8:08 pm

Well, it's done...
Birdy

Birdy
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Post by Birdy » Fri Jan 12, 2007 2:25 pm

The fix was included in version 1.4.0.2 and applies to Windows Mobile 2003 devices.
Birdy

tompouce
Posts: 16
Joined: Thu Jan 04, 2007 3:32 pm

Post by tompouce » Fri Jan 12, 2007 9:28 pm

hi there,
same pb happened to me

Code: Select all

UTC 12/01/2007 22:14:26::0000 BirdieSync: version 1.4.0.2
UTC 12/01/2007 22:14:26::0000 Operating system: PocketPC, version 5.1
UTC 12/01/2007 22:14:43::0000 ERROR: Impossible to open database = fldr3300001D (GetLastError = 2)
UTC 12/01/2007 22:14:43::0000 ERROR: Cannot get message folder id even after dummy message creation (GetLastError = 0)
UTC 12/01/2007 22:14:43::0000 ERROR: Could not convert folder entry id to folder id (GetLastError = 0)
UTC 12/01/2007 22:14:43::0000 ERROR: Error while setting synchronized folders (result = 0x0) (GetLastError = 0)
UTC 12/01/2007 22:14:43::0000 ERROR: Could not get object items (GetLastError = 0)
UTC 12/01/2007 22:14:43::0000 ERROR: An error occured in object finding => stop synchronization (GetLastError = 0)
even with last birdiesync version 1.4.0.2

I have to delete partnership on pda and uncheck mails in activesync on pc.
If i check mails for synchronization , activesync closes on pda during synchronization and it fails...
Curioulsly, it worked with version 1.4.0.1 and suddenly stop working...
I installed new version but pb isn't solved
Thanks (and sorry for my english...)

Birdy
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Post by Birdy » Fri Jan 12, 2007 11:16 pm

This time, it seems that you have the problem on Windows Mobile 5.0... The fix was done for Windows Mobile 2003.
I will send you a modified version of BirdieSync to investigate the problem.
Birdy

tompouce
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Joined: Thu Jan 04, 2007 3:32 pm

Post by tompouce » Sat Jan 13, 2007 12:13 am

ok

Birdy
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Post by Birdy » Fri Jan 19, 2007 3:47 pm

The fix was included in version 1.4.0.3 and applies to Windows Mobile 5.0 devices.
Birdy

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