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No longer syncing and loss of BirdieSync options from Tbird
Posted: Sat May 12, 2007 9:43 am
by Grant
I tried syncing my MotoQ and Activesync did nothing after connecting. Then I checked thunderbird, but the BirdieSync Options was no longer shown in the Tools menu.
I uninstalled BirdieSync and upgraded to the latest version 1.5.3.0. Still no BirdieSync options...
Posted: Sat May 12, 2007 5:37 pm
by Birdy
Hello Grant,
There might be a problem with Thunderbird extension manager cache.
Before any operation, do backup your Thunderbird profile:
C:\Documents and Settings\<users name>\Application Data\Thunderbird\Profiles\<profile id>\
("Application Data is a hidden folder, check that you can see hidden files (in File Explorer options))
In the profile of Thunderbird: C:\Documents and Settings\<users name>\Application Data\Thunderbird\Profiles\<profile id>
Close Thunderbird
After having backuped the following files, delete them:
- extensions.cache
- extensions.ini
- extensions.rdf
- compreg.dat
- xpti.dat
Relaunch Thunderbird
Check if you can now access to BirdieSync options.
Didn't make a difference...
Posted: Sun May 13, 2007 8:48 am
by Grant
Tried all those changes, but still no options on the Tools menu.
BTW, the Add-ons choice does let me hit the Options button, but it locks up the Add-ons window and I have to kill the task with the Task Manager.
Oops...
Posted: Sun May 13, 2007 8:55 am
by Grant
I deleted the wrong profile. Found the correct one and now it works.
Thanks.