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Problem with Syncing - "combine or replace"

Posted: Tue May 15, 2007 1:45 pm
by archiet73
For some reason, today my ipaq has started having problems when syncing.

Every time I plug it in it brings up the "combine or replace" menu and says that there are items that have not been synched before. It then creates duplicates of all events, then removes all the duplicates.

Does anyone know what I can do to fix this?

It was working fine last time I used it (Friday) and I have not installed any new software or done anything else to my computer or pda.

Thanks in advance for any help.

Cheers

archiet

Posted: Wed May 16, 2007 8:46 pm
by Birdy
Hello archiet73,

The quickest solution would be to delete ActiveSync partnership and see if the problems occurs again. But it will lead to a full resynchronization.

The other solution would be to send you a new test version to investigate on your problem and see if it is caused by BirdieSync or ActiveSync.

You can also send to support WCESMgr.log located in C:\Documents and Settings\<user name>\Local Settings\Temp
Maybe it will have usefull information.

Posted: Thu May 24, 2007 10:45 am
by Birdy
There was very likely a problem with ActiveSync partnership (not sure it is related to BirdieSync). Deleting the partnership (ActiveSync window, menu Tools/Delete mobile device) solved the problem. But it leads to a complete resynchronization of the mobile.