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Syncing with TB: Profile not found

Posted: Tue Jul 10, 2007 2:32 pm
by roadcycling
Hello, help!

my thunderbird has crashed and all my contacts, calender and email had gone. Because of that i created a new profile at thunderbird and could get back my calender and all my email.

However my contacts still have gone. Only on my pocket-pc the contacts are available - but:

i can't sync now with birdiesync/activesync, because my new profile is not found. birdiesync says, thunderbird profile not found.

I have yet new-installed activsync and birdiesync and have set thunderbird birdieoptions to the new profile!

Who can help me?

How can i get my lost contacts from my pocket-pc to thunderbird??

thx a lot


roadcycling

Posted: Tue Jul 10, 2007 2:54 pm
by Birdy
Hello,

Could you send to support (at) birdiesync.com, all the desktop logs after the synchronization as descrined in this thread ?

I would also need the file "profiles.ini" located in C:\Documents and Settings\<users name>\Application Data\Thunderbird\

Before any manipulation, backup your pocket pc contacts with PPCPimBackup for instance.

Thanks.

Posted: Wed Jul 11, 2007 9:53 am
by roadcycling
Hello,

thx a lot - problem resolved itsself. byrdiesync now works well as ever, after i changed some profile setting in thunderbird under birdiesync options!

kind regards from munich

roadcycling