Birdiesync works intermittently

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
Post Reply
johngelling
Posts: 3
Joined: Sun Jul 08, 2007 10:09 am

Birdiesync works intermittently

Post by johngelling » Thu Jul 12, 2007 10:32 am

I have been using Birdiesync for months without problem. I upgraded to TB2.0.0.4, Lightning0.5, Birdiesync 1.5.5.0, ActiveSync 4.5

Sometimes it syncs perfectly, other times I get a Birdiesync error message: mobile connection failure. I have to unplug and reconnect my WM5 pda several times to get a successful sync.

When it works, Birdiesync is a great product, and well worth the small fee.

Hope someone can help to get it sorted again.

Birdy
Site Admin
Posts: 3022
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Post by Birdy » Thu Jul 12, 2007 11:45 am

Hello,

Does this problem only occured with the new version ?
If yes, do you remember which version you had before ?
This alert with "mobile connection failure" is a message introduced in last releases. Do you remember if you had an "attention required" error before from time to time when you connected your mobile ?

Right after the problem occurs, could you send me by email WCESMgr.log and DesktopProvider.log to me as described in this thread ?

Thanks.
Birdy

johngelling
Posts: 3
Joined: Sun Jul 08, 2007 10:09 am

Post by johngelling » Fri Jul 13, 2007 7:23 pm

Hi Birdie
I did get "attention required" occassionally. Can't remember which version I had before. It's working at the moment, but if I get more problems will email the log files.
Thank you for your help.

johngelling
Posts: 3
Joined: Sun Jul 08, 2007 10:09 am

Post by johngelling » Wed Jul 25, 2007 3:07 pm

I think the problem may have been due to me copying Thunderbird files onto another computer. Reloaded my calendars and and all is going well - synced every day for the last week without problems.

Thank you for support Birdie - a fast and efficient service.

Post Reply

Who is online

Users browsing this forum: No registered users and 8 guests