Problem (un)installing BirdieSync on Windows Mobile 5.0

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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Birdy
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Problem (un)installing BirdieSync on Windows Mobile 5.0

Post by Birdy » Fri Aug 11, 2006 1:24 pm

Note: This problem should only be present with BirdieSync version prior to 1.6.5.0. Since this version, a workaround was found to avoid the Windows Mobile 5.0 bug.

During installation, upgrading or uninstallation of BirdieSync on Windows mobile 5.0, you may have a cryptic error message mentioning that you simply cannot install or suppress BirdieSync on your mobile without any explanation... :(

Unfortunately, it is very likely that the problem doesn't come from BirdieSync but is caused by a bug of the Windows mobile 5.0 installer. Without giving all the details, the installer needs too much memory, that would cause it to abort the uninstallation. This problem affects all the applications, not only BirdieSync.

The best workaround is simply to soft reset your mobile and as soon as it rebooted (don't loose time) to manually uninstall the previous BirdieSync version manually (on the mobile, Settings, Suppress Programs) and then to install the new version.

Caution: If you ever had the error message mentioning that BirdieSync could not be uninstalled, don't accept to remove it from the installation list since you wouldn't be able to remove it anylonger.

Hope it will help.
Birdy

cadeira
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Post by cadeira » Fri Jul 06, 2007 9:20 am

so i guess there´s no possiblity to uninstall it manually after accepting to remove the entry from the programm list?
:( :?:

Birdy
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Post by Birdy » Fri Jul 06, 2007 9:36 am

If it is no longer present in the installation list, then you have to remove it manually:

- Go in \Program Files\BirdieSync
- Rename BirdieTransfer.exe to BirdieTransfer.exe.new
- Rename DeviceProvider.dll to DeviceProvider.dll.new
- Soft reset your mobile
- Delete \Program Files\BirdieSync

Then you can reinstall BirdieSync and uninstall it with usual menu if you want to clean ActiveSync registry settings.
Birdy

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