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Contacts not deleting?
Posted: Fri Aug 24, 2007 12:26 pm
by nicracine
Hello,
I have Lightning 5 and the latest Bridiesync.
I have deleted contacts on my HTC S621, and they keep coming back at the next synchronization. Are deleted contacts not synchronized?
Thank you
Nicolas Racine
Posted: Fri Aug 24, 2007 3:44 pm
by Birdy
If you delete a contact on the mobile, it should be then deleted on the desktop. So it's a weird behavior.
Did you install the 5.0 version on your mobile (not the Windows Mobile 2003 version) ?
Are you running under Vista or XP ?
Posted: Fri Aug 24, 2007 5:50 pm
by nicracine
I just got my HTC S621. It is WM5, so I installed the WM5 compatible version on it.
There is one thing, though. Before my smartphone, I had a Dell Axim X50v, which is WM2003. However, when I reinstalled Birdiesync on my smartphone, it also updated the Lightning and Activesync parts as well, no?
Posted: Mon Aug 27, 2007 12:23 pm
by Birdy
Yes, everything should have been properly updated...
Could you do the following operation ?
- Disconnect your mobile
- Delete one single contact (that was previously synchronized)
- Connect your mobile
- Wait for the end of the synchronization
- Copy the file WCESMgr.log in C:\Documents and Settings\<user name>\Local Settings\Temp\ (caution: there are similar names in the directory) and sent it to "support (at) birdiesync.com"
- Tell me if your contact was recreated
Thanks.
Posted: Mon Aug 27, 2007 1:33 pm
by nicracine
Hello again,
Lo and behold, the deletion worked this time.
I will keep looking for this bug to reappear, and if it does, I will send you the log file you requested.
Thank you for your help! It's always good to know the developper is ready to help if the need arise.
Best regards,
Nicolas Racine