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Cannot confirm tasks

Posted: Tue Oct 09, 2007 6:58 pm
by joc

I have installed BirdieSync successfully and set it up to sync my cards and tasks.

Card synchronization works fine, but ActiveSync always gives a confirmation message for my tasks. After hitting "confirm" the sync process starts all over again and I still receive the same message to confirm my tasks elements.

I'm using a DELL AXIM x51v with Windows Mobile 5.0 and Windows XP, Lightning 0.5, and ActiveSync 4.5 on my desktop. I have tried to reset my mobile device and also restart windows but ActiveSync still shows the same behaviour.

Any help is appreciated!


P.S.: Thanks for a great tool!!!

Posted: Tue Oct 09, 2007 9:37 pm
by Birdy

Could you give me the exact message asking for confirmation ?

Posted: Sat Oct 13, 2007 2:10 pm
by joc
Hello Birdie,

thank you for your quick repsonse.

The message that I receive seems to be the standard message from ActiveSync to confirm elements after a synchronization. It appears in the lower window of ActiveSync right to the object (in this case "Tasks") and reads "486 nicht bestätigte Elemente" in German which should be "486 not confirmed elements" in English. If I right click on the message I receive the option "Element bestätigen ..." (="Confirm elements"). When I select this option the sync process starts all over again.

The same option appears in the top window right to the name of my laptop.

Thank you again for your help

Posted: Mon Oct 15, 2007 4:15 pm
by Birdy
I will need some log files to investigate your problem.
Could you send me them as described in this thread ?

Posted: Tue Oct 16, 2007 7:42 pm
by joc
Hi Birdie,

I have just sent you the requested log files.


Posted: Mon Oct 29, 2007 2:47 pm
by tulong
Hi, I've got the same problem. Did you any how solved it or find the source of the problem?

With regards,


Posted: Mon Oct 29, 2007 3:00 pm
by Birdy

The problem was solved with joc but it was an issue specific to him.

As previously, could you send me the logs as described in this thread ?

Re: Cannot confirm tasks

Posted: Fri Nov 07, 2008 1:49 pm
by Zathrass
Hi Birdy,

I've got the same problem. I've sent you the Logs as you requested from the other posters.

I hope you can help me too.


Re: Cannot confirm tasks

Posted: Thu Mar 12, 2009 6:37 am
by wolle
Hi there,

I have the same problem with the tasks or cards that cannot be confirmed. At least 3 members wrote in this forum about that problem. Is it really a specific problem?

@birdy: Should I send the log files too? Did they help you to solve the problems of the other members? Or can I do anything for myself to solve them?

Thx a lot!


Re: Cannot confirm tasks

Posted: Thu Mar 12, 2009 9:45 am
by Birdy
Hello Wolle,

No it is not a specific problem. Different reasons can explain why you have unresolved items. Please, send the logs to support(at)