Hello,
I needed to upgrade from BirdieSync 1.5.5.0 to 1.6.3.1 along with Lightning 0.5 to 0.7. So I uninstalled BirdieSync from my Motorola Q and from the laptop then upgraded to Lightning 0.7. Then I ran the BirdieSync installer and the Q keeps crashing on gwes.exe and so the installer won't finish.
It gets into the installation on the Q and then says We're Sorry... A problem has occurred with gwes.exe. Thus the installion of Callicia BirdieSync.CAB was unsuccessful.
Any ideas on what I should do to get the latest version running?
Thanks,
Kit
gwes.exe crashed during installation of 1.6.3.1
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- Posts: 1
- Joined: Mon Oct 29, 2007 4:28 pm
Hello,
Without connecting your mobile, could you see on your mobile if you have a file "Preferences.xml" located in \Program Files\BirdieSync ?
If the answer is yes, could you make a copy of it on the mobile (to have a file like "Copy of Preferences.xml") then connect your mobile and send this copy to support(at)birdiesync.com.
Thanks.
Without connecting your mobile, could you see on your mobile if you have a file "Preferences.xml" located in \Program Files\BirdieSync ?
If the answer is yes, could you make a copy of it on the mobile (to have a file like "Copy of Preferences.xml") then connect your mobile and send this copy to support(at)birdiesync.com.
Thanks.
Birdy