Sync is deleting my contacts and not transferring new ones

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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dirtisgd
Posts: 1
Joined: Wed Dec 05, 2007 7:06 pm

Sync is deleting my contacts and not transferring new ones

Post by dirtisgd »

I am having just a bit of trouble here. When I start the sync, it will work fine for my sunbird. However, lets say I program a contact into Thunderbird, when I sync, it will not only not transfer from thunderbirds contacts to my phone, but it will delete my cards as well in thunderbird....any answers?

Birdy
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Posts: 3118
Joined: Tue Apr 18, 2006 11:43 am
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Post by Birdy »

Hello,

Is it the first time you install BirdieSync or is it an update ?
Could you repeat the steps that you described me and after this problematical synchronization, could you send me the logs as described in this thread ?
Thanks.

Note: you can backup your mobile contacts with a tool like PPCPimBackup and export your cards in Thunderbird in Address Book/Tools/Export.
Birdy

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