Hi,
Just downloaded the trial (1.2.1.0), but when attempting to sync cards, ActiveSync just says "Unable to Resolve Item" and clicking this error message gives a rather generic "unplug and replug cable" error. It fires up Thunderbird properly and after that is when the ActiveSync error comes up.
Any ideas?
Unable to Resolve
I will investigate your problem.
Right after the problem, without restarting any process (Thunderbird for instance) and if possible without disconnecting your mobile to avoid overwritting, is it possible to send me the log files to support@birdiesync.com ?
On the desktop in C:\Program Files\BirdieSync\log: DesktopProvider.log and ThunderbirdService.log
On the device in \Program Files\BirdieSync: DeviceProvider.log and BirdieWatcher.log
In C:\Documents and Settings\<user name>\Local Settings\Temp\ : WCESMgr.log
I would also be interested in your Preferences.xml file (in C:\Program Files\BirdieSync\).
Could you also tell me if you chose Replace or Combine at first synchronization ?
Thanks.
Right after the problem, without restarting any process (Thunderbird for instance) and if possible without disconnecting your mobile to avoid overwritting, is it possible to send me the log files to support@birdiesync.com ?
On the desktop in C:\Program Files\BirdieSync\log: DesktopProvider.log and ThunderbirdService.log
On the device in \Program Files\BirdieSync: DeviceProvider.log and BirdieWatcher.log
In C:\Documents and Settings\<user name>\Local Settings\Temp\ : WCESMgr.log
I would also be interested in your Preferences.xml file (in C:\Program Files\BirdieSync\).
Could you also tell me if you chose Replace or Combine at first synchronization ?
Thanks.
Birdy