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Sudden time zone issue
Posted: Sun Dec 16, 2007 4:09 pm
by ChefChaudart
Hello,
Not having changed anything, since yesterday I can't sync events anymore cause Birdie says I got a different time zone. Which is wrong !?
Smarthpone & PC have exactly same time, same zone.
I read carefully you post concerning Time Zone issue. But I do not find anything wrong.
Any idea ?
Posted: Mon Dec 17, 2007 12:47 pm
by Birdy
Hello,
Which time zone do you presently have on your mobile device and in Lightning options ?
Could you send to support(at)birdiesync.com the logs ThunderbirdService.log or SunbirdService.log (if you use Lightning or Sunbird).
You will find them in:
XP: C:\Documents and Settings\<users name>\Application Data\BirdieSync\Log\
Vista: C:\Users\<user name>\AppData\Roaming\BirdieSync\Log
(Application Data is a hidden folder: in explorer window, you must check the option "Show hidden files and folders")
Thanks.
Posted: Mon Dec 17, 2007 4:29 pm
by ChefChaudart
Files sent.
I'm at +1 (both devices)
Posted: Mon Dec 17, 2007 4:37 pm
by Birdy
The traces indicates that the Lightning time zone is presently at UTC time zone while the device is +1.
Could you give the names of the time zone you chose on the mobile and in Lightning ?
I don't know if it could have an influence but your version of Lightning doesn't seem to be the official 0.7 version (0.7pre). As well as Thunderbird but I am not sure it is important.
Posted: Mon Dec 17, 2007 4:49 pm
by ChefChaudart
Mobile TZ is "GMT+1 Paris,Madrid", and in Lightning "Europe - Paris"
Posted: Mon Dec 17, 2007 4:58 pm
by Birdy
It seems to be correct... Could you try to install the official 0.7 release (instead of the 0.7pre one) and tell me if it changes something ?
Thanks.
Posted: Mon Dec 17, 2007 5:02 pm
by ChefChaudart
done, no change.
Local 17/12/2007 17:37:50::0555 BirdieSync: version 1.6.4.0
Local 17/12/2007 17:37:50::0555 Operating system: id 2, version 5.1, SP 2.0
Local 17/12/2007 17:37:50::0555 Thunderbird: version 2.0.0.12pre
Local 17/12/2007 17:37:50::0587 Lightning extension: version 0.7
Local 17/12/2007 17:37:50::0587 Lightning extension is enabled
Local 17/12/2007 17:37:52::0243 WARNING: No incoming server in account (GetLastError = 0)
Local 17/12/2007 17:37:52::0274 WARNING: No incoming server in account (GetLastError = 0)
Local 17/12/2007 17:37:52::0274 WARNING: No incoming server in account (GetLastError = 0)
Local 17/12/2007 17:48:43::0335 ERROR: Error while opening file for reading: C:\Documents and Settings\Pascal\Application Data\Mozilla\Sunbird\\\profiles.ini (GetLastError = 0)
Local 17/12/2007 17:48:43::0335 WARNING: Maybe the classical version of the application is not installed. Impossible to load profile file: C:\Documents and Settings\Pascal\Application Data\Mozilla\Sunbird\\\profiles.ini (GetLastError = 0)
Local 17/12/2007 17:48:43::0460 WARNING: No incoming server in account (GetLastError = 0)
Local 17/12/2007 17:48:43::0632 WARNING: No incoming server in account (GetLastError = 0)
Local 17/12/2007 17:50:22::0276 ERROR: Error while opening file for reading: C:\Documents and Settings\Pascal\Application Data\Mozilla\Sunbird\\\profiles.ini (GetLastError = 0)
Local 17/12/2007 17:50:22::0276 WARNING: Maybe the classical version of the application is not installed. Impossible to load profile file: C:\Documents and Settings\Pascal\Application Data\Mozilla\Sunbird\\\profiles.ini (GetLastError = 0)
Local 17/12/2007 17:50:22::0417 WARNING: No incoming server in account (GetLastError = 0)
Local 17/12/2007 17:50:22::0604 WARNING: No incoming server in account (GetLastError = 0)
Local 17/12/2007 17:50:50::0199 WARNING: No incoming server in account (GetLastError = 0)[/b]
Posted: Tue Dec 18, 2007 4:50 pm
by ChefChaudart
Case Closed.
Today, everything works fine
Posted: Thu Dec 20, 2007 3:23 pm
by Birdy
Weird... Contact me if the problem happens again.