Let me start out by saying this is an excellent product! I have used it for a month now and have enjoyed not using Outlook at all.
I recently started suffering a problem with Events. I only sync Cards and Events with Thunderbird and it looks like the Cards are fine (as far as I can tell). When syncing Events, the process gets stuck at "1/5" or "2/6" both in the ActiveSync window on the desktop and the Activesync window on my TyTN II.
I have emailed my logs, etc. to your support email address. I look forward to hearing back from you.
Trouble Synchronizing Events
Re: Trouble Synchronizing Events
That had to be the fastest support response I've ever received! Thank you!
...AND you hit the nail right on the head first time. The corrupted appointment in question, once removed, was obviously the cause of my problem. I am now syncing perfectly again.
Thank you very much for your speedy AND accurate support!
P.S. Just in case anybody else runs into something similar, I have included a chunk of my wcesmgr.log below. The appointment (or Event) in question was recurring but, apparently, just one occurrence was corrupted (it had no time, something a regular user could never have seen I guess).
...AND you hit the nail right on the head first time. The corrupted appointment in question, once removed, was obviously the cause of my problem. I am now syncing perfectly again.
Thank you very much for your speedy AND accurate support!
P.S. Just in case anybody else runs into something similar, I have included a chunk of my wcesmgr.log below. The appointment (or Event) in question was recurring but, apparently, just one occurrence was corrupted (it had no time, something a regular user could never have seen I guess).
Code: Select all
01/06/2008 09:45:05.199 **** Starting synchronization of all out-of-date items
01/06/2008 09:45:05.199 Scanning desktop SSP for 'BirdieSyncContact'
01/06/2008 09:45:07.442 Done scanning 'BirdieSyncContact' [0 creates, 0 modifys, 0 deletes]
01/06/2008 09:45:07.442 Scanning desktop SSP for 'BirdieSyncAppointment'
01/06/2008 09:45:07.442 Done scanning 'BirdieSyncAppointment' [0 creates, 0 modifys, 0 deletes]
01/06/2008 09:45:07.442 Scanning desktop SSP for 'File'
01/06/2008 09:45:07.442 Done scanning 'File' [0 creates, 0 modifys, 0 deletes]
01/06/2008 09:45:07.442 Synchronizing 7 items
01/06/2008 09:45:07.442 DeleteObjectOnDesktop - [BirdieSyncAppointment, Vol: 0, Oid: 0x40000112]
01/06/2008 09:45:10.496 WARNING: Processing NACK: FromDevice: 1, [SSPId: 0x10002, Oid: 0x400000E4, Hr: 0x8000FFFF, Flags: 0x42000000]
01/06/2008 09:45:10.496 Failed to sync a [BirdieSyncAppointment, 0, 0x400000E4] object because of error 0x8000FFFF
01/06/2008 09:45:10.496 One BirdieSyncAppointment item [Vol: 0, Oid: 0x400000E4] flagged, SyncType: REMOTE_CHG
01/06/2008 09:45:10.496 ERROR returned in function CReplEntry::ProcessPacketHdr. hr: 0x80145013
01/06/2008 09:45:10.496 ERROR: failed to write an BirdieSyncAppointment object [0, 0x400000E4]. Code: 0x80145013
01/06/2008 09:45:10.496 WARNING: Processing NACK: FromDevice: 0, [SSPId: 0x10002, Oid: 0x400000E4, Hr: 0x80145013, Flags: 0x00000000]
01/06/2008 09:49:56.478 [Data Recv] [0x690]: Connection reset by peer (WSAECONNRESET : OK on disconnect)
01/06/2008 09:49:56.478 [Ctrl Recv] [0x6B4]: Connection reset by peer (WSAECONNRESET : OK on disconnect)
01/06/2008 09:49:56.478 [RemSync Recv] [0x6D4]: Connection reset by peer (WSAECONNRESET : OK on disconnect)
01/06/2008 09:49:56.478 ERROR returned in function CReplEntry::GetObjectFromOnDevice. hr: 0x80145101
01/06/2008 09:49:56.478 ERROR returned in function CReplEntry::Synchronize. hr: 0x80145101
01/06/2008 09:49:56.478 ERROR: unable to sync type 3 of [File, 0, 0x84000414].
01/06/2008 09:49:56.478 One File item [Vol: 0, Oid: 0x84000414] flagged, SyncType: REMOTE_CHG
01/06/2008 09:49:56.478 Synchronization was cancelled after 291 seconds. Connected: 0
01/06/2008 09:49:56.478 **** Completed synchronization