GQWS.exe and Filesys.exe Errors

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mtbchik
Posts: 7
Joined: Thu Feb 14, 2008 2:37 am

GQWS.exe and Filesys.exe Errors

Post by mtbchik » Thu Feb 14, 2008 2:39 am

I have tried to install Birdiesync 1.6.6.0 on my Motorola Q with Windows Vista and continually get this error.

After syncing once, the device is no longer recognized by WMDC.

Any help?

Birdy
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Re: GQWS.exe and Filesys.exe Errors

Post by Birdy » Thu Feb 14, 2008 8:54 am

Hello,

Could you give me the content of the file BirdieSyncInstall.log in C:\Users\<user name>\AppData\Local\Temp ?
Thanks.
Birdy

mtbchik
Posts: 7
Joined: Thu Feb 14, 2008 2:37 am

Re: GQWS.exe and Filesys.exe Errors

Post by mtbchik » Thu Feb 14, 2008 3:04 pm

Local 13/02/2008 19:07:30::0349 ERROR: Error while opening file for reading: C:\Program Files\BirdieSync/Preferences.xml (GetLastError = 0)
Local 13/02/2008 19:07:31::0569 ERROR: Impossible to load archive file (GetLastError = 0)
Local 13/02/2008 19:07:32::0282 WARNING: Could not find previous version of preference file for upgrading: C:\Program Files\BirdieSync/Preferences.xml (GetLastError = 0)

Birdy
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Re: GQWS.exe and Filesys.exe Errors

Post by Birdy » Thu Feb 14, 2008 3:09 pm

Sorry, are you sure that it is "BirdieSyncInstall.log" ? It rather looks like Install.log which is located in a different directory (Application Data\BirdieSync).
Birdy

wabik
Posts: 12
Joined: Thu Feb 14, 2008 3:25 pm

Re: GQWS.exe and Filesys.exe Errors

Post by wabik » Thu Feb 14, 2008 3:30 pm

I got the same log file for 1.6.6. version which in fact is not working at all.
I have HTC Kaiser phone which works great with 1.6.4 version

wabik

mtbchik
Posts: 7
Joined: Thu Feb 14, 2008 2:37 am

Re: GQWS.exe and Filesys.exe Errors

Post by mtbchik » Thu Feb 14, 2008 5:03 pm

There is no BirdieSync.log in the temp directory. A search for the file listed the one that I gave you.

I also found this:
Local 13/02/2008 19:06:49::0861 ERROR: Time out while initializing RAPI installation (GetLastError = 0)
Local 13/02/2008 19:07:12::0920 ERROR: Time out while initializing RAPI installation (GetLastError = 0)
Local 13/02/2008 19:07:15::0094 ERROR: Time out while initializing RAPI installation (GetLastError = 0)
Local 13/02/2008 19:07:16::0793 ERROR: Time out while initializing RAPI installation (GetLastError = 0)
Local 13/02/2008 19:07:17::0931 ERROR: Time out while initializing RAPI installation (GetLastError = 0)
Local 13/02/2008 19:07:20::0915 Unsigned CABS policy = 16
Local 13/02/2008 19:07:21::0828 Unsigned application policy = 1
Local 13/02/2008 19:07:22::0453 Unsigned prompt policy = 0
Local 13/02/2008 19:07:23::0221 Privileged application policy = 1

Birdy
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Re: GQWS.exe and Filesys.exe Errors

Post by Birdy » Fri Feb 15, 2008 12:42 pm

Did you try to soft reset (reboot) your mobile device ?
Right after the synchronization (or after the connection if the synchronization never starts) do you succeed in accessing to your mobile files from the desktop ?
If yes, could you send me all the logs as described in this thread ?
Thanks.
Birdy

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