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ActiveSync problem

Posted: Fri Oct 13, 2006 1:19 pm
by sven
I have just installed all without any problem.

I can't add in options cards, events and tasks...

I have them in option list but impossible to active them.

Thx to help me if u can.


Any information in French or in english are welcome ;)

Posted: Fri Oct 13, 2006 1:43 pm
by Birdy
If you have no checkboxes near card, event and task fields in ActiveSync options, you very likely have a locked mobile. Is it the case ? Did you have warning popups during the installation regarding mobile security policy ? Very often Pocket PC are unlocked and smartphones are locked... I suggest you to refer to the thread "how to unlock a mobile" to get more information about it. If you have difficulties to unlock your mobile, contact me again.

If you think your problem is not related to a locked mobile, please post again. We'll try to investigate your problem.