Sync problem, loosing contact picture.

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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freelooser-jp
Posts: 6
Joined: Wed Jun 07, 2006 2:27 pm

Sync problem, loosing contact picture.

Post by freelooser-jp » Tue Apr 01, 2008 1:12 am

Hello !

Thanks for all you done.

I meet a problem during my sync, i randomly loose the picture of the contact.

Is this a know bug ?

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
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Re: Sync problem, loosing contact picture.

Post by Birdy » Tue Apr 01, 2008 10:01 pm

Hello,

Unless the contact is newly synchronized from Thunderbird (and not present in Pocket Outlook), the synchronization should not overwrite the photo.
Could you identity a procedure that I could follow to reproduce the problem ? Is it really random ?
Thanks.
Birdy

freelooser-jp
Posts: 6
Joined: Wed Jun 07, 2006 2:27 pm

Re: Sync problem, loosing contact picture.

Post by freelooser-jp » Fri Apr 04, 2008 12:17 am

Hi !

It's not really random =)

When i loose my pictures, some event, and few contacts are duplicates. I try tomorrow to remove the birdiesync "sync" of my laptop.

I just keep outlook calendar 2k3 and tb at home =)

I let you know


bye

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
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Re: Sync problem, loosing contact picture.

Post by Birdy » Fri Apr 04, 2008 11:04 am

It's normal to have duplicates either...
Do you have "unresolved items" when you synchronize ?
Birdy

ghostrider
Posts: 4
Joined: Fri May 02, 2008 11:26 pm

Re: Sync problem, loosing contact picture.

Post by ghostrider » Sun May 04, 2008 11:16 pm

i post for the same problem with thunderbird 2.0.0.14 and Birdiesync 1.6.9.0
Thunderbird supply a photo category in contact information
i give photo to thunderbird but after synchro the pocket pc (HTC touch WM 6.0 pro) don't display me contact picture
i don't have "unresolved items" when i synchronize...
contact pictures are the only thing that is not synchronized between HTC and PC

thank you for your help

See in birdiesync help


"(7) Binary information (pictures for instance) present in Pocket Outlook notes is not synchronized and is erased if the appointment is synchronized from Thunderbird"

Perhaps the contact picture synchro will be avalaible in the next version :)

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