BirdieSync

Hi,

I have problem with message "Sunbird is running, but not responding". After update Sunbird to new 0.8 I installed today new BirdieSync 1.6.9.0, but this add-on was not updated in Sunbird. There is still incompatible add-ons BirdieSync version 1.6.8.1 and all buttons (Option, Enable, Uninstall) are disabled.

I guess the message is because of this, any idea what's going wrong and how to fix it?

kind regards,
Vena

Hello Vena,

There might be a problem with Sunbird extension manager cache (this can happen if BirdieSync was not uninstalled as described here before installing the new version).

Before any operation, do backup your Sunbird profile:
XP: C:\Documents and Settings\<user name>\Application Data\Mozilla\Sunbird\Profiles\<profile id>
Vista: C:\Users\<user name>\AppData\Roaming\Mozilla\Sunbird\Profiles\<profile id>
(Application Data is a hidden folder: in explorer window, you must check the option "Show hidden files and folders")

In the profile of Sunbird:
XP: C:\Documents and Settings\<user name>\Application Data\Mozilla\Sunbird\Profiles\<profile id>
Vista: C:\Users\<user name>\AppData\Roaming\Mozilla\Sunbird\Profiles\<profile id>

Close Sunbird
After having backuped the following files, delete them:
- extensions.cache
- extensions.ini
- extensions.rdf
- compreg.dat
- xpti.dat

Relaunch Sunbird

Check if you can now access to BirdieSync options.

Hi,

I followed instruction to backup Sunbird profile and uninstall and install BirdieSync and now all work properly. Thanks for prompt answer

Vena

Tout pareil mais en français !!

Merci pour l'aide !!!