License disappeared

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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fmontenat
Posts: 2
Joined: Tue Apr 08, 2008 5:34 pm

License disappeared

Post by fmontenat » Tue Apr 08, 2008 5:42 pm

I have been using Birdiesync with Thunderbird for one week without major issues but today I cannot see anymore the license information in Thunderbird. Still the registration key is properly entered. Of course now I cannot synch anymore with my mobile (Windows mobile 6, Blackjack II).
What should I do? Uninstall and reinstall birdiesync? What caused this problem? Thanks

Birdy
Site Admin
Posts: 3024
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: License disappeared

Post by Birdy » Tue Apr 08, 2008 6:22 pm

Hello,

I sent you a mail to deal with this problem with you.
Birdy

fmontenat
Posts: 2
Joined: Tue Apr 08, 2008 5:34 pm

Re: License disappeared

Post by fmontenat » Tue Apr 08, 2008 6:36 pm

Hi Birdy,
Can you check your email? I still did not receive it! Thanks anyway for your prompt looking to this issue!

bepos
Posts: 1
Joined: Mon Jun 23, 2008 10:57 am

Re: License disappeared

Post by bepos » Mon Jun 23, 2008 11:00 am

same issue here. I bought the license this weekend and entered the license. In Thunderbird and Sunbird i saw the license was filled in with my name. But today it's gone !?

Any help is welcome.

kind regards,

Mark

Birdy
Site Admin
Posts: 3024
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: License disappeared

Post by Birdy » Mon Jun 23, 2008 11:39 am

Hello Mark,

I sent you a mail regarding your problem.
If other users have problems with their license, please contact directly support(at)birdiesync.com
Thanks.
Birdy

frankwolf
Posts: 1
Joined: Tue Jul 01, 2008 9:23 pm

Re: License disappeared

Post by frankwolf » Tue Jul 01, 2008 9:24 pm

Same happened to me. Please give me advise.

luettenprinz
Posts: 4
Joined: Tue Feb 19, 2008 4:54 pm

Re: License disappeared

Post by luettenprinz » Tue Jul 08, 2008 7:05 pm

Me too. no difference using BT-Sync or USB-Sync.
Sometimes it works great, but mostly license does not show up.
Using XP SP 3
TB 2.0.014 wit BirdieSync 1.6.10.0

thanks for assistance
Bernd.

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