Vista, WM6 on HTC S710 > No sync...

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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ukoo
Posts: 1
Joined: Fri Apr 25, 2008 10:54 am

Vista, WM6 on HTC S710 > No sync...

Post by ukoo » Fri Apr 25, 2008 11:33 am

Hello
I'm testing Birdie Sync for my professionnal use. Actually it doesn't work anyway.
On my smartphone i receive this message :
An error occurred while starting BirdieSync. To avoid later synchronisations errors, please restart your mobile.

I have this configuration :
HTC S710
Vista Pro
Sync center v6.1
Thunderbird V2
Lightning 0.8
Birdsync 1.6.9.0

I think it comes from my HTC, Anyone know how resolve that?

Problem resolved by unlock of the smartphone with the post linked by Birdi

Thanks for the smartness !
Last edited by ukoo on Fri Apr 25, 2008 4:35 pm, edited 1 time in total.

Birdy
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Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
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Re: Vista, WM6 on HTC S710 > No sync...

Post by Birdy » Fri Apr 25, 2008 3:09 pm

Hello ukoo,

It is very likely because your Smartphone is still "application locked" (you should have seen warnings during the installation).
I suggest you to read the following thread.
If you still have problems to unlock it or you think that it is not related to a "locking" issue, please send the logs to support(at)birdiesync.com with "Tools/BirdieSync/Archive logs...".
Thanks.
Birdy

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