BirdieSync does not start under Thunderbird

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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marco
Posts: 3
Joined: Tue Apr 29, 2008 7:48 am

BirdieSync does not start under Thunderbird

Post by marco » Tue Apr 29, 2008 8:03 am

Hallo people! :D
I have registered BirdieSync from a few days, but I' m facing some troubles under Thunderbird. The BirdieSync extension is not started when Thunderbird is running. What is strange is that under the "Tools / Add-ons" menu of Thunderbird BirdieSync appears to be correctly installed, even if (and this is strange) I'm unable to deactivate it. It appears always active also after a restart of Thunderbird…
I have BirdieSync 1.6.8.1 and Thunderbird 2.0.0.12.
By the way: under Sunbird I got no problems, at least until now... And my Thunderbird configuration is shared between a Windows XP and a Linux installation. All the files are on the "Windows side" of my PC and are addressed through a virtual link from the “Linux side”. But this did not cause any problem until a week ago!

Any suggestion?

Kind regards and thank you in advance!

marco

marco
Posts: 3
Joined: Tue Apr 29, 2008 7:48 am

Re: BirdieSync does not start under Thunderbird

Post by marco » Tue Apr 29, 2008 8:44 am

By the way... in order to try to solve my issues, I just removed BirdieSync and installed it again (version 1.6.9.0): same scenario as before.
I have also to say that some days ago this behaviour started in an erratic way (some times I was able to load BirdieSync, other times I was unable), but this morning it seems to be not working at all. :(

Bye again

marco

Birdy
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Joined: Tue Apr 18, 2006 11:43 am
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Re: BirdieSync does not start under Thunderbird

Post by Birdy » Tue Apr 29, 2008 12:32 pm

Hello,

There might be a problem with the cache of the extension manager. Could you try to apply the instructions mentioned at the end of this thread ?
(section: If BirdieSync options is not displayed in Thunderbird or Sunbird Tools menu or if the version number of BirdieSync extension is incorrect after upgrading BirdieSync)

If it still doesn't work, could you send the logs to support(at)birdiesync.com with "Tools/BirdieSync/Archive logs..." ?
Thanks.
Birdy

marco
Posts: 3
Joined: Tue Apr 29, 2008 7:48 am

Re: BirdieSync does not start under Thunderbird

Post by marco » Tue Apr 29, 2008 1:41 pm

Thank you for your answer! I followed your procedure and now the problem appears to be solved!
I moved my profile from one computer to another some days ago (by zipping and unzipping the entire profile folder), and probably this led to some sort of corruption to those files.

Kind regards

marco
Birdy wrote:Hello,

There might be a problem with the cache of the extension manager. Could you try to apply the instructions mentioned at the end of this thread ?

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