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Installation fails - Windows Media Device Center

Posted: Mon Sep 15, 2008 10:17 pm
by tobytoolbag
OK - Got a 'slight' problem with installation, despite following the instructions to the letter!

Connect my device (an HTC Kaiser / TyTNII), and let Vista's Sync Center synchronise everything. The first part of the installation process seems to go fine - the setup program recognises the device, and attempts to install, but when it gets to the 'Closing Windows Media Device Center' part, it gives me an error message which says "Impossible to stop the Windows Media Device Center', and then quits when I click 'OK'.

Have tried several times, and get the same message - is it something I'm doing wrong?

Re: Installation fails - Windows Media Device Center

Posted: Mon Sep 15, 2008 10:22 pm
by Birdy
Hello tobytoolbag,

Are you under an administrator account or a restricted account ?
If you are under an administrator account, could you try to restart the WMDC as described in this topic ?
Then reconnect your mobile device and wait for the end of the synchronization before launching again the installer.
Does it help ?

Re: Installation fails - Windows Media Device Center

Posted: Tue Sep 16, 2008 8:50 am
by tobytoolbag
Seems to have done the trick - many thanks for your help!

Tobes