Page 1 of 1
BirdieSync and Lightning 0.9
Posted: Thu Sep 25, 2008 5:43 pm
by rigong
Hi there !
I installed Lightning 0.9 and BirdieSync but when I try to Sync 1.7.0.1 my Pocket Pc I have a popup message of incompatibility between the two software.
Could you help me ?
Re: BirdieSync and Lightning 0.9
Posted: Thu Sep 25, 2008 6:07 pm
by Birdy
Hello,
Had you a previous version of BirdieSync installed before upgrading to 1.7.0.1 ?
Is the message of incompatibility a BirdieSync alert ? (raising from the task bar)
Do you have a portable version of Thunderbird or a classical one ?
Thanks.
Re: BirdieSync and Lightning 0.9
Posted: Thu Sep 25, 2008 6:58 pm
by rigong
Hallo,
Yes I had a previous version of BirdieSync installed (release 1.6.9.0)
The messagge is raising from the task bar (I'm not sure if is from BirdieSync or Active Sync) and I use a classical version of ThunderBird (2.0.0.16 )
Thanks for your attention.
Ciao
Gianluca
Re: BirdieSync and Lightning 0.9
Posted: Fri Sep 26, 2008 4:44 pm
by Birdy
Hello,
After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization, could you send your logs to support(at)birdiesync.com with "Tools/BirdieSync/Archive logs..." ?
Thanks.
Re: BirdieSync and Lightning 0.9
Posted: Fri Sep 26, 2008 5:20 pm
by Birdy
Thanks for the logs. Are you sure that you installed BirdieSync 1.7.0.1 ? Because all the versions displayed in the logs are 1.6.10.1.
Could you try to download again BirdieSyncSetup.exe, install it and check that the version displayed in the installer is 1.7.0.1 ?
Thanks.
Re: BirdieSync and Lightning 0.9
Posted: Fri Sep 26, 2008 6:36 pm
by rigong
Hallo !
I follow Your suggest and everything work well ! Thank You very much !
But I'm sure I previous downloaded the last release: mystery !!!!
Anyway, thanks again !
Ciao
Gianluca