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Errors still unresolved?

Posted: Thu Oct 16, 2008 7:36 pm
by smashdotcom
After upgrading to the new Thunderbird/Lightning and updating to Birdiesync I still cannot synchronize my contacts. I can synchronize my Calendars both local and remote (Google), and my Tasks, however when I select Cards, my AximX5, display an error ('BirdieSync Error' - An error happened synchronizing this mobile. Please disconnect and reconnect this mobile' - OK) even before activesync can finish 'looking for changes'. So once I select OK on my PPC, the PPC disconnects from the PC, and activesync crashes. If left alone activesync continues through to the notification phase telling me I have xx number of unsynchronized cards, it stops there. If I un-select cards at this point and try to re-sync everything works properly.

I'm wondering if I should try doing a complete hard reset of my device, to see if this continues to happen, but would rather see if anyone else is having this problem, or if a solve is available before completely wiping everything.

Any assistance appreciated

Re: Errors still unresolved?

Posted: Fri Oct 17, 2008 7:53 am
by Birdy

After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization, could you send your logs with "Tools/BirdieSync/Archive logs..." to support(at) ?