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last windows update

Posted: Wed Apr 29, 2009 6:26 pm
by hallucinant
This morning I synchronized my touch HD without problems. I was then prompt for windows update, with IE8 and some XP updates. I didn't install IE8 but did so for the other ones. I wish I could remember which exactly.
Since then, ActiveSync is unable to synchronize, asks for troubleshooting which ends up by telling me that it NEEDS Outlook to run. Do you know of any way to override this?
I tried to install the last BirdieSync to be sure, and that doesn't change anything.

I'm running XP, TB2.0.0.21, ActiveSync 4.5

Re: last windows update

Posted: Thu Apr 30, 2009 4:29 pm
by Birdy

Could you confirm that you selected "cards, events, tasks or mails" in ActiveSync options and not "contacts, calendar, tasks and e-mails" which are Outlook categories ?

After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization, could you send your logs with "Tools/BirdieSync/Archive logs..." to support(at) ?