BirdieSync 2.0.0.0 beta - bug reports

If BirdieSync 2.x constantly replaces your girlfriend's photo with your mother's one, this forum is for you...
Birdy
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Re: Thunderbird 3

Post by Birdy » Sat Dec 12, 2009 10:40 pm

Hello TheSorcerer,

With which version of the beta did you have this problem ?
Note that these posts will be moved later to the topic regarding the problems of the beta.
Birdy

Dinosaure34
Posts: 4
Joined: Sun Dec 13, 2009 1:35 pm

Re: BirdieSync 2.0.0.0 beta - bug reports

Post by Dinosaure34 » Sun Dec 13, 2009 1:40 pm

La synchronisation ne se fait pas.
J'ai le message d'erreur me disant que BirdieSync n'est pas installé sur mon mobile.
Il est pourtant bien présent sur mon Ipaq 214.
J'ai effectué plusieurs désinstallation et installation sans succès.
Je peux accéder à mon mobile via Windows Mobile
Je suis sous Vista64 bits
Je n'avais pas de problème avec les versions antérieures de Thunderbird, Lighting et BirdieSync
Merci de m'aider.
The synchronization is not made.
I have the error message saying to me that BirdieSync is not installed(settled) on my motive(mobile).
He(It) is nevertheless very present on my Ipaq 214.
I made some deinstallation and installation unsuccessfully.
I can reach my motive(mobile) via Windows Mobile I am under Vista64 bits
I had no problem with the previous versions of Thunderbird, Lighting and BirdieSync Merci de use.

NEW !!!!!J'ai maintenant le message :
"Problème de communication avec le mobile. ....."
Et le mobile se connecte et se déconnecte au rythme de une fois par seconde
Toujours pas de synchronisation
J'ai débranché et rebranché plusieurs fois le Mobile
have now the message: " communications problem with the motive(mobile)...... "
And the motive(mobile) connects and disconnects at the rate of time per second
Always no synchronization
I disconnected and reconnected several times the mobile)
Last edited by Dinosaure34 on Sun Dec 13, 2009 8:38 pm, edited 1 time in total.

ppravier
Posts: 3
Joined: Sun Dec 13, 2009 4:39 pm

Re: BirdieSync 2.0.0.0 beta - bug reports

Post by ppravier » Sun Dec 13, 2009 4:44 pm

Hi,

I am using Vista-64 bits SP2.
I have a Mobile 6.1 devicem HTC Exec.

I had been using Birdisync 1.7 with Thunderbird 2 and Sunbird 0.9.

When I upgraded to Thunderbird 3, I noticed that I had to upgrade to BirdieSyc 2.0.0.0 Beta h.

Since then, I have significant issue synchronising my device:
  • If a synchronisation starts, it will only run for perhaps one minute then fail. I get a communication error then.
  • Sometimes I need to restart my PC to get the sync to start at all.
  • Overall, with these new versions, I never managed to sync anything fully
I have a very powerful PC, with 6GB of Ram, Core2 Duo. The TaskManager shows only a limited CPU usage (ie : it's not at all stuck at 100%).

ppravier
Posts: 3
Joined: Sun Dec 13, 2009 4:39 pm

Re: BirdieSync 2.0.0.0 beta - bug reports

Post by ppravier » Sun Dec 13, 2009 5:43 pm

It's just a nightmare, the sync never finishes and I always end up with duplicates.
I have 478 contacts, and deleted all these frm my PDA.
I am currently trying to make BirdieSync copy all my 478 contacts to my PDA, but it never finishes.
When it is in the middle of it, I got a "Communication problem with the Device" error, and I have to start the sync all over again, etc....

Birdy
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Re: BirdieSync 2.0.0.0 beta - bug reports

Post by Birdy » Sun Dec 13, 2009 9:36 pm

Hello ppravier,

First I would recommend you to install the new beta version i before proceeding. Also ensure to have a backup of all your data.

When you get the "communication failure", is the mobile device still "Connected" in the mobile device ? Can you still access to your files on the mobile device from the desktop Windows file explorer ?
When you disconnect and reconnect your mobile device, does the mobile device gets connected again in BirdieSync ?
Are you in RNDIS mode (on the mobile device "Settings/Connections/USB to PC/"Enable faster data synchronization" is checked) or in Serial mode (unchecked) ?
If you try the Serial mode (uncheked) and reconnect your mobile device do you still have the disconnection problem ?
Did you try to "Replace " or "Combine" your items when synchronizing ?
If your mobile device still appear connected in the Windows Mobile Device Center, could you launch the log archiver ("Tools/BirdieSync/Archive logs...") build and send a log archive to support(at)birdiesync.com ?
Thanks.
Birdy

Birdy
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Re: BirdieSync 2.0.0.0 beta - bug reports

Post by Birdy » Sun Dec 13, 2009 9:46 pm

Hello Dinosaure34,

The message mentioning that BirdieSync is not installed on the mobile device may be because you didn't uninstall BirdieSync 1.x.

Could you please install last beta version i ? (that should remove what caused this message)

Regarding your connection problem, when you get this problem, could you send your logs to support(at)birdiesync.com with "Tools/BirdieSync/Archive logs..." ?

Are you in RNDIS mode (on the mobile device "Settings/Connections/USB to PC/"Enable faster data synchronization" (or maybe "Enable advanced network functionality") is checked) or in Serial mode (unchecked) ?
If you try the Serial mode (uncheked) and reconnect your mobile device do you still have the connection problem ?
Thanks.
Birdy

deHoeninger
Posts: 3
Joined: Sat Dec 12, 2009 8:54 pm

Re: BirdieSync 2.0.0.0 beta - bug reports

Post by deHoeninger » Mon Dec 14, 2009 1:47 am

Hello,

still with the actual version i my events aren't synchronized from my device to the pc. It says always 0 items, but the elements are still exists on my mobile.

Best,
Jan

DD_
Posts: 3
Joined: Fri Sep 12, 2008 1:48 pm

Re: BirdieSync 2.0.0.0 beta - bug reports

Post by DD_ » Mon Dec 14, 2009 12:47 pm

Contact synchronization error:

Hi i upgraded my Thunderbird to version 3 and Lightning to version 1.0b1.
Synchronization of Tasks and Events is working fine.
But during synchronization of contacts i got 8 unresovled items.
All with Unexpected error - during creation (i deleted all contacts on my desktop, so all contacts were created).
Those 8 contacts - all of them have photo assinged on Mobil device.
I have win mobile 6.1 - birdie sync 2.0.0.0 beta-i.
So none contact with photo was synchronized from mobile device to addressbook in thunderbird. All other contacts were fine.

Dinosaure34
Posts: 4
Joined: Sun Dec 13, 2009 1:35 pm

Re: BirdieSync 2.0.0.0 beta - bug reports

Post by Dinosaure34 » Mon Dec 14, 2009 4:16 pm

J'ai bien installé la dernière version
Le mobile se connecte et se déconnecte automatiquement au rythme de la seconde
merci de votre aide
Ci joint les fichiers log
I installed(settled) well the last version
The motive(mobile) connects and disconnects automatically at the rate of second
thank you for your help(assistant)
This joined(contacted) files log

Local 2009-12-14 10:20:41::248 BirdieSync: version 2.0.0.0beta-h
Local 2009-12-14 10:20:41::248 Operating system: id 2, version 6.0, SP 2.0
Local 2009-12-14 10:20:41::248 Test version: Dec 12 2009 13:54:35
Local 2009-12-14 10:20:41::320 Accepting connection...
Local 2009-12-14 10:20:41::380 Mobile device has been cradled
Local 2009-12-14 10:20:45::868 Mobile device has been uncradled
Local 2009-12-14 10:21:02::936 Mobile device has been cradled
Local 2009-12-14 10:21:08::872 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:08::872 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:08::872 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:08::872 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:08::872 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:08::872 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:08::872 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:08::872 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:08::872 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:08::872 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:11::425 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:11::426 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:11::426 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:11::426 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:11::426 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:11::426 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:11::426 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:11::426 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:11::426 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:11::426 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:15::231 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:15::231 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:15::231 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:15::231 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:15::231 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:15::232 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:15::232 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:15::232 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:15::232 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:15::232 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:21::161 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:21::161 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:21::161 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:21::161 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:21::161 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:21::161 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:21::161 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:21::161 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:21::161 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:21::161 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:25::743 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:25::744 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:25::744 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:25::744 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:25::744 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:25::744 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:25::744 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:25::744 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:25::744 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:25::744 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:32::905 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:32::905 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:32::905 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:32::905 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:32::905 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:32::905 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:32::905 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:32::905 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:32::905 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:32::905 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:36::646 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:36::646 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:36::646 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:36::646 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:36::646 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:36::646 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:36::646 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:36::646 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:36::646 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:36::646 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:40::678 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:40::679 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:40::679 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:40::679 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:40::679 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:40::679 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:40::679 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:40::679 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:40::679 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:40::679 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:44::530 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:44::530 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:44::530 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:44::530 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:44::530 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:44::531 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:44::531 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:44::531 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:44::531 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:44::531 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:46::781 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:46::781 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:46::781 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:46::781 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:46::781 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:46::781 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:46::781 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:46::781 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:46::781 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:46::781 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:49::278 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:49::278 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:49::278 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:49::278 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:49::278 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:49::279 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:49::279 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:49::279 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:49::279 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:49::279 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:52::620 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:52::620 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:52::620 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:52::620 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:52::620 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:52::620 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:52::620 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:52::620 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:52::620 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:52::620 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:56::330 ERROR: Cannot wait for read data (GetLastError = 0)
Local 2009-12-14 10:21:56::330 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2009-12-14 10:21:56::330 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:56::330 ERROR: Cannot receive set preferences response (GetLastError = 0)
Local 2009-12-14 10:21:56::330 ERROR: Cannot set preferences on mobile device (result = 0x0) (GetLastError = 0)
Local 2009-12-14 10:21:56::330 ERROR: Cannot manage device connection (GetLastError = 0)
Local 2009-12-14 10:21:56::330 ERROR: Cannot manage device connection established (GetLastError = 0)
Local 2009-12-14 10:21:56::330 ERROR: Observer cannot treat connection accepting (GetLastError = 0)
Local 2009-12-14 10:21:56::330 ERROR: Impossible for connection manager to accept connection (GetLastError = 0)
Local 2009-12-14 10:21:56::330 ERROR: Impossible to manage new connection (GetLastError = 0)
Local 2009-12-14 10:21:58::019 Exiting application




Local 2009-12-14 09:49:48::282 [BirdieSync] Initialization completed !
Local 2009-12-14 09:49:48::908 [JavaScript Error: "entité non définie" {file: "jar:file:///C:/Users/Jean-Claude%20ASCONE/AppData/Roaming/Thunderbird/Profiles/xhjq2x7o.default/extensions/%7B961408A3-C970-4577-970A-D97C29839A67%7D/chrome/charamel.jar!/global/silvermel-tabs.xml" line: 34 column: 5 source: " <content chromedir="&locale.dir;" closetabtext="&closeTab.label;">"}]
Local 2009-12-14 09:59:46::141 [JavaScript Error: "[Exception... "Component returned failure code: 0x804b0012 (NS_ERROR_UNKNOWN_PROTOCOL) [nsIXMLHttpRequest.open]" nsresult: "0x804b0012 (NS_ERROR_UNKNOWN_PROTOCOL)" location: "JS frame :: file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird%203.0%20Beta%203/components/nsExtensionManager.js :: RDFItemUpdater_checkForUpdates :: line 6559" data: no]" {file: "file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird%203.0%20Beta%203/components/nsExtensionManager.js" line: 6559}]
Local 2009-12-14 09:59:46::141 [JavaScript Error: "[Exception... "Component returned failure code: 0x804b0012 (NS_ERROR_UNKNOWN_PROTOCOL) [nsIXMLHttpRequest.open]" nsresult: "0x804b0012 (NS_ERROR_UNKNOWN_PROTOCOL)" location: "JS frame :: file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird%203.0%20Beta%203/components/nsExtensionManager.js :: RDFItemUpdater_checkForUpdates :: line 6559" data: no]" {file: "file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird%203.0%20Beta%203/components/nsExtensionManager.js" line: 6559}]


Local 2009-12-14 09:49:46::992 BirdieSync: version 2.0.0.0beta-h
Local 2009-12-14 09:49:46::992 Operating system: id 2, version 6.0, SP 2.0
Local 2009-12-14 09:49:46::992 Test version: Dec 12 2009 13:54:35
Local 2009-12-14 09:49:46::992 Thunderbird: version 3.0
Local 2009-12-14 09:49:47::022 Lightning extension: version 1.0b2pre
Local 2009-12-14 09:49:47::023 Lightning extension is enabled
Local 2009-12-14 10:02:48::115 Thunderbird is set offline

Birdy
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Posts: 3022
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Re: BirdieSync 2.0.0.0 beta - bug reports

Post by Birdy » Mon Dec 14, 2009 10:30 pm

Version beta-j is now available and fix some problems regarding disconnections.

@ppravier:
Could you try this version and tell me if it still disconnects during the synchronization ? If yes, could you send your logs to support(at)birdiesync.com ? (built with "Tools/BirdieSync/Archive logs...")
Thanks.

@DD_:
After you get the unresolved items, could you send your logs to support(at)birdiesync.com ? (built with "Tools/BirdieSync/Archive logs...")
Thanks.

@deHoeninger:
@Dinosaure34:
I contacted you by email.
Birdy

yohn
Posts: 4
Joined: Sun Dec 07, 2008 10:14 am

Re: BirdieSync 2.0.0.0 beta - bug reports

Post by yohn » Tue Dec 15, 2009 6:21 am

I'm have error during installation process: error while updating preferences file
Here is installation log file:
Local 2009-12-15 09:14:46::926 Unsigned CABS policy = 16
Local 2009-12-15 09:14:46::926 Unsigned application policy = 1
Local 2009-12-15 09:14:46::942 Unsigned prompt policy = 1
Local 2009-12-15 09:14:46::942 Privileged application policy = 1
Local 2009-12-15 09:14:46::942 OS major version = 5
Local 2009-12-15 09:14:46::957 OS minor version = 2
Local 2009-12-15 09:14:46::957 OS AKU = .1.4.3
Local 2009-12-15 09:14:46::957 AKU = .1.4.3
Local 2009-12-15 09:14:46::957 First AKU number = 1
Local 2009-12-15 09:14:46::957 AKU = .1.4.3
Local 2009-12-15 09:14:46::957 First AKU number = 1.

Old BirdieSync had been uninstalled before the beta installation.

My device is HTC Trinity with the WM 6.1.
Big brother's system is Windows 7 Ultimate.

Birdy
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Posts: 3022
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Re: BirdieSync 2.0.0.0 beta - bug reports

Post by Birdy » Tue Dec 15, 2009 8:54 am

Hello yohn,

This is BirdieSyncInstall.log located in the temporary directory. Would you have an Install.log file located in:
Vista or 7: C:\Users\<user name>\AppData\Roaming\BirdieSync\Log
(Application Data is a hidden folder: in explorer window, you must check the option "Show hidden files and folders")
Thanks.
Birdy

TopCop
Posts: 7
Joined: Wed Dec 16, 2009 9:06 am

Re: BirdieSync 2.0.0.0 beta - bug reports

Post by TopCop » Wed Dec 16, 2009 9:12 am

Today I have installed Beta J on my Vista PC and on my T-Mobile MDA Vario III.

Sync for the first time was running ok.
2nd Sync told me that a certain number of events will be deleted from the Desktop.
All the Events have been deleted in Lightning, not on my Mobile Device. All the Events on the Mobile are still there.

But now I can not get the Mobile Events back to Lightning.
I have already tried to uncheck sync of Events (reset) and let them sync again. But still all the Events are on my Mobile but do not get to the Desktop. If I create a event on the desktop this event is going to the mobile device.

All the other syncs are running ok.

Any ideas on this?

Birdy
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Re: BirdieSync 2.0.0.0 beta - bug reports

Post by Birdy » Wed Dec 16, 2009 9:55 am

Hello TopCop,

While your mobile device is connected, create an event on the mobile device. Is it synchronized in Lightning ? (you can also check the history).
Could you send your logs to support(at)birdiesync.com with "Tools/BirdieSync/Archive logs..." ?
Thanks.
Birdy

TopCop
Posts: 7
Joined: Wed Dec 16, 2009 9:06 am

Re: BirdieSync 2.0.0.0 beta - bug reports

Post by TopCop » Wed Dec 16, 2009 1:36 pm

I have run some tests now:

If I create a new Event in Lightning and do a sync this Event is synced to the Mobile.
If I create a new Event on the Mobile without being connected, this Event is not synced to Lightning.
If I create a new Event on the Mobile while the Mobile is connected, the Event is synced to Lightning.

All my old Events are still on the Mobile but do not go to Lightning.

Logfile is sent to the email address you gave me.

Thanks in advance.

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