Not Connecting
Posted: Thu Jan 28, 2010 4:10 am
Hi. I can't find anything on the forum addressing this, so here is my problem:
BirdieSync will not connect to my device. Everything works perfectly during installation... BirdieSync recognizes my phone, loads the cab and completes the installation. The option tab automatically opens as I launch Thunderbird/Lightning, and I select the settings, including time zone. I then launch BirdieSync, only to find all options grayed out in the BirdieSync window, and it states: "no mobile device connected." (All the while, ActiveSync is still connected and working.)
I've made three attempts to install and re-install the program. I've tried it with the "enable advanced network functionality" checked AND unchecked (on my mobile -- settings -- connections -- USB to PC).
On one of the attempts, my mobile gave me this error message:
"We're sorry. A problem has occurred with BirdieSync.exe." (with an option to send the error data to Microsoft.)
I'm running: Windows XP, ActiveSync 4.5, Thunderbird 3.0.1, Lightning 0.9 and BirdieSync 2.0.0.0
My mobile: Verizon Wireless HTC SMT5800 with Smartphone 6.0.
Please advise. Thank you!
BirdieSync will not connect to my device. Everything works perfectly during installation... BirdieSync recognizes my phone, loads the cab and completes the installation. The option tab automatically opens as I launch Thunderbird/Lightning, and I select the settings, including time zone. I then launch BirdieSync, only to find all options grayed out in the BirdieSync window, and it states: "no mobile device connected." (All the while, ActiveSync is still connected and working.)
I've made three attempts to install and re-install the program. I've tried it with the "enable advanced network functionality" checked AND unchecked (on my mobile -- settings -- connections -- USB to PC).
On one of the attempts, my mobile gave me this error message:
"We're sorry. A problem has occurred with BirdieSync.exe." (with an option to send the error data to Microsoft.)
I'm running: Windows XP, ActiveSync 4.5, Thunderbird 3.0.1, Lightning 0.9 and BirdieSync 2.0.0.0
My mobile: Verizon Wireless HTC SMT5800 with Smartphone 6.0.
Please advise. Thank you!