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duplicate contacts

Posted: Fri Jan 29, 2010 4:47 pm
by hokies85
I keep getting duplicate contacts in my mobile device. Can not figure out why. It is not everyone of them. Does not seem to affect the Thunderbird address book. Can anyone help?

Re: duplicate contacts

Posted: Fri Jan 29, 2010 7:13 pm
by Birdy
Hello hokies85,

Which version of BirdieSync do you have ?
Are you sure that the same item is not present in 2 different address books in Thunderbird ?
Did you get these duplicates after the very first synchronization ?
If yes, which mode did you choose ? (Replace/Combine)
If no, did you get these duplicates with newly added items ?
Do all these duplicated items have photos ?
Thanks.

Re: duplicate contacts

Posted: Fri Jan 29, 2010 8:03 pm
by hokies85
I have the newest version 2.0
I am sure they are only present in one address book in Thunderbird
I get them after the very first sync while syncing from PC to mobile. What is strange is if I sync both ways after that the duplicates do not go onto Thunderbird.
Some of the duplicates have one with photo and one without.