Disconnet while syncing mails (resolved)

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zabo
Posts: 23
Joined: Sun Mar 07, 2010 11:18 pm

Disconnet while syncing mails (resolved)

Post by zabo » Tue Mar 16, 2010 11:43 am

After installation of ver 2.0.1.0 (and did not change with 2.0.1.1) AND a try at syncing sms (successful but they were too many and did clog the smart folders of TB, so removed) I'm now facing the problem that Birdiesync interrupts the connection while syncing mails.
It works nicely if syncing only contacts, calendar and events, but if I activate mail syncing it starts the job and in the middle of it it says:
"Communication failure with the mobile device. The communication failed with the mobile device. Please disconnect and reconnect your mobile device"
If you deactivate mail syncing it starts working nicely again...
any suggestions?

Arnaldo
Last edited by zabo on Tue Mar 16, 2010 2:54 pm, edited 1 time in total.

Birdy
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Re: Disconnet while syncing mails

Post by Birdy » Tue Mar 16, 2010 12:09 pm

Hello Arnaldo,

Does this FAQ topic help to solve your problem ?
Could it be linked to a high value set for the maximum size of the mail body or attachment ?
Thanks.
Birdy

zabo
Posts: 23
Joined: Sun Mar 07, 2010 11:18 pm

Re: Disconnet while syncing mails

Post by zabo » Tue Mar 16, 2010 2:48 pm

Indeed it worked out!

Sorry, I should have read better... :oops:

Thanks
Arnaldo

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