Portable TB issues. paths not found

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RobWu
Posts: 9
Joined: Mon Mar 22, 2010 1:57 pm

Portable TB issues. paths not found

Post by RobWu » Mon Mar 22, 2010 2:04 pm

Hi,

I bought a HD2, and want to sync my contacts, tasks, lightning etc. to my phone.
I installed the software and it's working just fine.
The addon showes up in my portable TB version and I can access the settings.

But the thing is, I'm not running TB Portable from a USB stick, but from a network drive.
It seems that even if I add the path manually, e.g. \\server\apps\ThunderbirdPortable\ and \\server\apps\ThunderbirdPortable\Data\profile, I get error messages about paths not found.
The main path is looking for thunderbird.exe, but it's ThunderbirdPortable.exe.

I have been looking at the FAQ, and did some Google'ing but so far no luck.

I should have known this was going to hurt after my Nokia 6300 refused to sync all data to the pc...
One of those migrations I guess....

thanks for any responses,

rob

Birdy
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Re: Portable TB issues. paths not found

Post by Birdy » Mon Mar 22, 2010 2:27 pm

Hello rob,

Instead of configuring the path manually, did you try to click on the "Use current Thunderbird" button ? That should set up the path and profile automatically. Which configuration is automatically chosen ?
Note also that presently for some reasons BirdieSync uses thunderbird.exe and not ThunderbirdPortable.exe.
Birdy

RobWu
Posts: 9
Joined: Mon Mar 22, 2010 1:57 pm

Re: Portable TB issues. paths not found

Post by RobWu » Mon Mar 22, 2010 2:53 pm

HI,

Thanks for the quick reply.

I've tried the 'use current Thunderbird' option but that didn't see to do much. After a reboot it seems the 'use current' option find the correct exe, but cannot find the profile folder. I get a "The profile of Thunderbird is not selected...." error.

I might created a new profile and copy everything over to the new profile to see if that helps.

rob

Birdy
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Re: Portable TB issues. paths not found

Post by Birdy » Mon Mar 22, 2010 3:09 pm

By now, no need to copy your profile.
Chat I suggest is, press the "Use current Thunderbird" button, save the preferences (OK button) and then build a first log archive (Tools/BirdieSync/Archive logs..."). Then send it to support(at)birdiesync.com
Also, reconnect your mobile device, and when you get the error, generate a second log archive and send it also to support.
Thanks.
Birdy

RobWu
Posts: 9
Joined: Mon Mar 22, 2010 1:57 pm

Re: Portable TB issues. paths not found

Post by RobWu » Mon Mar 22, 2010 3:46 pm

Hi,

I send two logfiles, hope they make sense ;-)
It's all so close.....

Rob

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