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Phone freezes

Posted: Tue Apr 27, 2010 8:11 am
by TheBogen
Hi,

My phone is a HTC HTC Touch Pro2 with WinMobile 6.5.
If BirdieSync(i used v2.0.1.2) is installed on my Mobile, sometimes the Screen keeps black when resumin from standby and i have to remove the powercell from my phone. :?

This happens once every 1-2 days. A week ago i uninstalled the BirdieSync-Plugin and that problem never occurred again.

Is this problem already known?

Re: Phone freezes

Posted: Tue Apr 27, 2010 12:58 pm
by Birdy
Hello TheBogen,

I'm not aware of such a problem (which doesn't mean there is not a link with BirdieSync). It could have been interesting to watch out the memory of your mobile device to see if it would get low and the CPU consumption. Also on the net, it seem that others users met this problem (but which doesn't seem related to BirdieSync).

What is the model of your mobile device ?
When you installed BirdieSync, do you remember if you installed other softwares as well ?
When the screen is black, if you press on the Camera button, do you have access to the Camera software to take photos ?
Thanks.

Re: Phone freezes

Posted: Wed Apr 28, 2010 4:38 pm
by TheBogen
Hi,
Its a HTC Touch Pro2. It has no Camera-Button, and i pressed every button it has.

Memory:
Data:218.95
Used:87.31

Program:187.35
Used:94.59

Memory after installation of BirdieSync:
Daten:218.95
Used:88.28

Program:187.35
Used: 98.41

CPU is idle ~0%

WindowsMobile 6.5
Additional software installed:
Pigeon
Skype