Time zone problem affecting the synchronization

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Serigne
Posts: 2
Joined: Sat Feb 16, 2008 9:56 am

Time zone problem affecting the synchronization

Post by Serigne » Mon Jun 14, 2010 9:43 am

Hi,

Since few days the BirdieSync synchronization fails and sends a time zone error message ("-60 mn" on the mobile device).

But the same time time zone is setup on my HD2 and TB/Lightning.

Who can help me?

Thanks

Birdy
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Re: Time zone problem affecting the synchronization

Post by Birdy » Tue Jun 15, 2010 8:34 am

Hello Serigne,

Which time zone (exact name) do you have on your mobile device, Lightning and Windows ?

After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization, could you send your logs to support(at)birdiesync.com with the Thunderbird/Sunbird menu "Tools/BirdieSync/Archive logs..." ?
Thanks.
Birdy

Serigne
Posts: 2
Joined: Sat Feb 16, 2008 9:56 am

Re: Time zone problem affecting the synchronization

Post by Serigne » Mon Jun 28, 2010 8:22 am

Hi Birdie,

Sorry for the delayed response. I was in France for few days and it worked well with the Paris timezone on the two devices.

Now I'm back to Dakar (UTC time) and the problem has came again.

The timezone on the HD2 is set to GMT Casablanca. On Birdie it's set to Africa-Dakar.

I'm sending you the logfile as per requested.

Thanks

Daniel

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