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Photo of contacts disappear after syncing HTC Cruise 2

Posted: Wed Feb 16, 2011 12:29 pm
by Simon_Warner
Hi , I have a new phone HTC Cruise 2 with WM 6.5 and syncing works fine ... however each time I use Birdiesync the photo's connected to a contact disappear. This is the presentation of contacts in TouchFlo 2 which is software used by HTC on their phones.

Re: Photo of contacts disappear after syncing HTC Cruise 2

Posted: Thu Feb 17, 2011 3:18 pm
by Simon_Warner
Probably did something stupid. Added the photo's on the phone however not in Thunderbird and syncing is from laptop to mobile phone. So just added the photo's in Thunderbird and now it seems to work fine (at least for most contacts).

Re: Photo of contacts disappear after syncing HTC Cruise 2

Posted: Fri Feb 18, 2011 7:00 am
by Birdy
Hello Simon,

Yes, if you selected synchronization "From PC to mobile device" for your address book, all the modifications made on the mobile device are discarded and the contact is replaced with Thunderbird original one (which is not the case if you select "Both ways").
Note also that only photos with a size inferior to the limit you set in BirdieSync options are synchronized (25 KB by default).