Contacts not copied from phone to PC

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MyMate
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Joined: Tue Mar 22, 2011 10:28 am

Contacts not copied from phone to PC

Post by MyMate » Tue Mar 22, 2011 10:35 am

I have an HTC with Android 2.2 on it, in my contacts i have 137 contacts

I have set up to sync BOTH WAYS into a new adressbook in thunderbird
and the sync runs, but no contacts are brought down to the PC

if i create a contact in tbird it gets copied to the phone - OK

if i delete it from the phone it gets deleted from the pc - OK

but none of the existing contacts on the phone comes down to the pc

Please help!!

Birdy
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Re: Contacts not copied from phone to PC

Post by Birdy » Tue Mar 22, 2011 10:54 am

Hello MyMate,

Could you tell me in which account your contacts are present on your HTC ? When you look at the details of your contacts, you should be able to get this information. Is it a "Phone" contact, a "Google" contact ? Another account ?
Thanks.
Birdy

MyMate
Posts: 2
Joined: Tue Mar 22, 2011 10:28 am

Re: Contacts not copied from phone to PC

Post by MyMate » Tue Mar 22, 2011 11:30 am

They are all google

Birdy
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Posts: 3022
Joined: Tue Apr 18, 2006 11:43 am
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Re: Contacts not copied from phone to PC

Post by Birdy » Tue Mar 22, 2011 4:15 pm

Presently, BirdieSync only synchronizes contacts present in the default phone account of your mobile device. Contacts located in remote accounts like Google, Facebook, etc. are not synchronized. So it would be necessary to export your Google contacts and reimport them in the default phone account of your mobile device. Maybe you could do that with the contact menu Import/Export.
Birdy

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