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Contacts not copied from phone to PC

Posted: Tue Mar 22, 2011 10:35 am
by MyMate
I have an HTC with Android 2.2 on it, in my contacts i have 137 contacts

I have set up to sync BOTH WAYS into a new adressbook in thunderbird
and the sync runs, but no contacts are brought down to the PC

if i create a contact in tbird it gets copied to the phone - OK

if i delete it from the phone it gets deleted from the pc - OK

but none of the existing contacts on the phone comes down to the pc

Please help!!

Re: Contacts not copied from phone to PC

Posted: Tue Mar 22, 2011 10:54 am
by Birdy
Hello MyMate,

Could you tell me in which account your contacts are present on your HTC ? When you look at the details of your contacts, you should be able to get this information. Is it a "Phone" contact, a "Google" contact ? Another account ?
Thanks.

Re: Contacts not copied from phone to PC

Posted: Tue Mar 22, 2011 11:30 am
by MyMate
They are all google

Re: Contacts not copied from phone to PC

Posted: Tue Mar 22, 2011 4:15 pm
by Birdy
Presently, BirdieSync only synchronizes contacts present in the default phone account of your mobile device. Contacts located in remote accounts like Google, Facebook, etc. are not synchronized. So it would be necessary to export your Google contacts and reimport them in the default phone account of your mobile device. Maybe you could do that with the contact menu Import/Export.