"Empty event Birdiesync account" message with 2.3.3

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Olli.B
Posts: 18
Joined: Tue Aug 24, 2010 7:09 am

"Empty event Birdiesync account" message with 2.3.3

Post by Olli.B » Tue Jul 12, 2011 7:46 am

Hello,

after updating to 2.3.3 the conversion of the contacts to the Birdiesync account works fine. Also the synchronisation of the Events seem to work fine. The only strange thing is that BS keep complaining about "Empty BirdieSync account", saying "Only Events present in BirdieSync account are synchonized. This account is presently empty. Do you want to import events from another account?"

When I click "Yes" I am asked to select an Account, but there is no account displayed.

As mentioned, syncing works, the only strange thing is this message. Can I ignore it?

Regards,
Oliver B

Stephen_C
Posts: 17
Joined: Mon Sep 15, 2008 8:01 pm

Re: "Empty event Birdiesync account" message with 2.3.3

Post by Stephen_C » Tue Jul 12, 2011 11:40 am

I have had exactly the same experience with the 2.3.4.0 beta - and, like you, no problems with the actual synchronisation if I ignore the message. I have sent logs to BirdieSync support.

Stephen

Birdy
Site Admin
Posts: 3024
Joined: Tue Apr 18, 2006 11:43 am
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Re: "Empty event Birdiesync account" message with 2.3.3

Post by Birdy » Tue Jul 12, 2011 12:05 pm

Hello Stephen & Oliver,

Thank you for reporting this problem. If should be fixed in release 2.3.3.1 of Android application which has just been released.
You'll need to update the desktop version as well (version 2.3.3.1 for Thunderbird 3.1 or the beta 2.3.4.0 beta-c for Thundebird 5.0).
Birdy

Stephen_C
Posts: 17
Joined: Mon Sep 15, 2008 8:01 pm

Re: "Empty event Birdiesync account" message with 2.3.3

Post by Stephen_C » Tue Jul 12, 2011 12:33 pm

Many thanks, Birdy. I confirm that the latest versions appear to have resolved the problem (using Thunderbird 5 and the appropriate beta of BS).

Stephen

Olli.B
Posts: 18
Joined: Tue Aug 24, 2010 7:09 am

Re: "Empty event Birdiesync account" message with 2.3.3

Post by Olli.B » Wed Jul 13, 2011 6:54 am

Hello,

again I am surprised how fast you react on such problems. 3 hours after posting my message my mobile asked to download a new version of Birdiesync (which solved this problem). Thanks a lot, support couldn't be better.

Regards,
Oliver B

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