no connection between mobile & desktop

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ellen
Posts: 5
Joined: Sun Aug 03, 2014 10:02 am

no connection between mobile & desktop

Post by ellen » Wed Aug 20, 2014 4:02 pm

Hello Birdy,

the mobile (A) does not connect to the desktop (A) anymore - it did before and there was no change on the systems

both mobiles: Android 4.4.2
desktops: TB31

what we`ve tried/tested:
between mobile A and desktop A the connection fails (the message: "impossible to connect to host ...." appears)
between mobile A and desktop B the connection would work if the password would be the same
between mobile B and desktop A the connection would work if the password would be the same
between tablet (Android 4.1.2) and desktop A the connection works fine

- desktop A: firewall disabled / later deinstalled (KIS), checked out network, ip adress, complete new installation of BirdieSync on desktop A and mobile A

the connection between mobile A and desktop A seems to be impossible

Thank you
Peter

Birdy
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Posts: 3024
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Re: no connection between mobile & desktop

Post by Birdy » Wed Aug 20, 2014 4:14 pm

Hello Peter,

Do you connect via Wi-Fi ?
Did you try to switch off and on your local router ? (it may change the IP address of the PC)
Thanks.
Birdy

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