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can't get birdiesync to find thunderbird

Posted: Sat Sep 19, 2015 3:19 pm
by cwavontuur
Hi,

Got a windows PC installed thunderbird 38.2.... and birdiesync 3.0.0.0.25 beta.

They won't get connected.
the programs are on C:\
C:\Program Files (x86)\BirdieSync
"C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"

the mail data is on a mapped network share called: H:\thunderbird

profile is in h:\thunderbird/Profiles/74n7dw62.default

device is HTC windows mobile 6.5

All has been working perfectly under thunderbird 31 and birdiesync latest v2.

I can't figure out the right configuration setup.

Anybody any suggestion?

brgds cwavontuur

Re: can't get birdiesync to find thunderbird

Posted: Tue Sep 22, 2015 7:59 pm
by Birdy
Hello cwavontuur,

Is automatic connection ticked in BirdieSync options in Thunderbird ? (menu Tools/BirdieSync/Options)
Is "Server is on this PC" option selected ?
When you say Thunderbird doesn't connect, do you see an error message displayed in Thunderbird ? (in BirdieSync toolbar, or in a window if you try to manually connect with menu Tools/BirdieSync/Connect)

Can you build a log archive with BirdieSync server menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ?

Thanks.

Re: can't get birdiesync to find thunderbird

Posted: Wed Sep 23, 2015 3:00 pm
by cwavontuur
Hi,

errors are
synchronisation of content is disabled

connection not established with mobile device

Will send error log to support

brgds
cwavontuur

Re: can't get birdiesync to find thunderbird

Posted: Thu Sep 24, 2015 8:30 pm
by cwavontuur
Got my contacts synchronised but event fail, and what also is remarkable connection to Mobile is lost during sync.

will sent logs to support

Re: can't get birdiesync to find thunderbird

Posted: Sun Sep 27, 2015 6:36 am
by cwavontuur
Goodmorning,

This morning I have been checking my configuration and tried a few things.

For some reason synchronisation is working at the moment.

Only thing which I noticed and changed is that I added 1 week of past events synchronisation.

And the other thing is that I can't find setting for redirection of profile location anymore.

brgds
cwavontuur

Re: can't get birdiesync to find thunderbird

Posted: Mon Sep 28, 2015 11:45 am
by Birdy
A memory problem was identified and fixed in last version 3.0.0.0 for Windows Mobile.
But if you synchronize an important number of events (or other items), that may lead to a crash of BirdieSync on Windows Mobile device which has a limited memory.
So reducing the number of events to synchronize by limiting the past synchronization period was a possible workaround.
If you still have the problem with the new version, it may be possible to see if some optimization may be done to avoid this problem.

Re: can't get birdiesync to find thunderbird

Posted: Mon Sep 28, 2015 4:37 pm
by cwavontuur
Hi Birdie,

Have installed the version 25.
It did launch itself after update on PC and on mobile.

However it did not complete syncronisation till I shutdown and started birdiesync.

So for now will continue to watch its behaviour.

brgds
cwavontuur