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Delete a Calender in Bidiesync

Posted: Mon Oct 05, 2015 11:15 am
by Muecke
Hello,

with the new Birdiesync I found some old calender which I want to delete. When I choose on my android phone Birdiesync and then the option delete calender the app is crashing down every time.

how can I delete these old calenders on my phone?
On my computer I cannot find them. Where are they?

Many thanks
Regards
Muecke

Re: Delete a Calender in Bidiesync

Posted: Mon Oct 05, 2015 12:27 pm
by servantoftheking
Are you sure they are "old calendars" and not only categories?

Re: Delete a Calender in Bidiesync

Posted: Wed Oct 07, 2015 6:31 pm
by Muecke
No i think so.
in my mobilephone and in birdiesync i can see them. But i cannot
see them in the calender in thunderbird.

so how can i delete them?

Re: Delete a Calender in Bidiesync

Posted: Thu Oct 08, 2015 2:35 pm
by servantoftheking
Maybe that are default calender created by the manufacturer or apps on your mobile?

for exapmle:
Some time ago I used a calendar app which created a calendar for all birthdays in my adressbook.

Re: Delete a Calender in Bidiesync

Posted: Fri Oct 09, 2015 6:52 pm
by Birdy
Hello Muecke and servantoftheking,

In which Android accounts are located these calendars ?

I tried to remove a calendar in BirdieSync account on the Android device, with BirdieSync app menu "Remove calendar" but could successfully remove it.
Could you please try to remove again this calendar ?
Then right after the crash, relaunch BirdieSync app, connect it to the server (this is important to get Android log) and generate a log archive with menu "Help/Archive logs...". Then send BirdieSyncLog.zip to support(at) birdiesync.com.
Thanks.

Re: Delete a Calender in Bidiesync

Posted: Mon Oct 12, 2015 3:42 pm
by Muecke
Hi Birdy,

when I try this exaactly like you and the birdie sync app crashes with a error message "Birdiesync stopped" and I can send a report to android.
I will try to get a log file like you told me tomorrow.