BirdieSync 3.0.1.1 is not kopatible to Thunderbird 45.2.0

If BirdieSync 3.x constantly replaces your girlfriend's photo with your mother's one, this forum is for you...
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DieBird
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Joined: Sat Jul 09, 2016 7:45 pm

BirdieSync 3.0.1.1 is not kopatible to Thunderbird 45.2.0

Post by DieBird » Sat Jul 09, 2016 7:55 pm

first: sorry, for my english, but ist not my best language!

BirdieSync 3.0.1.1 is not kopatible to Thunderbird 45.2.0
I installed my PC new with Windows7, Thunderbird and Birdiesync - then i updated every software.
Now i can´t youse Birdiesync, because thunderbird 45.2.0 says that BS is not compatible.

had I made something wrong? or must i wait for the next update of BS?

hope vor help

Dieter

UlliB
Posts: 14
Joined: Sun May 20, 2012 10:39 pm

Re: BirdieSync 3.0.1.1 is not kopatible to Thunderbird 45.2.0

Post by UlliB » Sun Jul 10, 2016 10:05 am

On my PC running Windows 7 64bit, Thunderbird V.45.2.0 and BirdieSync 3.0.1.1, I just synchronized my address book with my iPad. It worked like a charm. No problems at all.

DieBird
Posts: 3
Joined: Sat Jul 09, 2016 7:45 pm

Re: BirdieSync 3.0.1.1 is not kopatible to Thunderbird 45.2.0

Post by DieBird » Sun Jul 10, 2016 11:08 am

o.k.
then i think i must install the thunderbird a new time.

Birdy
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Re: BirdieSync 3.0.1.1 is not kopatible to Thunderbird 45.2.0

Post by Birdy » Mon Jul 11, 2016 11:15 am

Hello DieBird & UlliB,

In Thunderbird add-on list (Thunderbird menu "Tools/Add-ons), if BirdieSync add-on is displayed with an incorrect version not matching the version you installed (for instance 3.0.0.9 instead of 3.0.1.1) and is said to be incompatible with Thunderbird version, there might be a problem with Thunderbird add-on manager. To try to solve the problem:

Uninstall BirdieSync on the PC (not on the mobile device) and ensure that "Keep BirdieSync user data" is checked when asked during uninstallation, to keep your current configuration.

Then launch Thunderbird to force Thunderbird add-on manager to take into account the removal of BirdieSync add-on (this step is important).

Then close Thunderbird and reinstall BirdieSync on the PC.
Then relaunch Thunderbird and check if BirdieSync add-on is present in the add-on list, has the correct version and is mentioned as compatible.
You may have to enable it if it is still disabled.
Birdy

DieBird
Posts: 3
Joined: Sat Jul 09, 2016 7:45 pm

Re: BirdieSync 3.0.1.1 is not kopatible to Thunderbird 45.2.0

Post by DieBird » Mon Jul 11, 2016 12:23 pm

Hej Birdy,
thank you - that was it!
I did how you wrote, an now it´s compatible, and it runs

Thank you!

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