I updated my more than one year old license of 3.x Birdiesync because I updated Thunderbird to Version 52.3.0.
I paid the licence fee, but Birdiesync doesn't synchronizes any more.
The system tells me to upgrade the license.
I didn't find a new license on my system.
By the way, I was logged in as a normal user, and the upgrade procedure changes to admin account on my system.
Is it possible that the license was stored at the wrong location?
Problem with updating Birdiesync
Re: Problem with updating Birdiesync
Hello wernickel,
Thank you for having upgraded your license ! Did you enter your license as described in the new registration mail you should have received ? (the license must be manually entered) Please, check your spam folder if you haven't received the registration mail.
If you still have problems, could you please build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ?
Thanks.
Thank you for having upgraded your license ! Did you enter your license as described in the new registration mail you should have received ? (the license must be manually entered) Please, check your spam folder if you haven't received the registration mail.
If you still have problems, could you please build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ?
Thanks.
Birdy