Disappearing history

If BirdieSync 3.x constantly replaces your girlfriend's photo with your mother's one, this forum is for you...
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arwvet
Posts: 3
Joined: Fri Jul 24, 2015 3:25 pm

Disappearing history

Post by arwvet »

I'm using BirdieSync 3.2.0.1. It's set to retain diary entries for one year. Sync is set to merge all calendars. Recently, we've noticed that only some of the events are retained: mostly ones which repeat, and a few others. Deletions affect events older than 30 days, so our history is almost blank. How can we make it behave the way we want it to?

Andrew

Birdy
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Joined: Tue Apr 18, 2006 11:43 am
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Re: Disappearing history

Post by Birdy »

Hello Andrew,

While your mobile device is connected, (this is important to be able to retrieve its log), would it be possible to build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync(dot)com ?
I would need it to investigate on the problem.
Thanks.
Birdy

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